Information Technology Updates

3 years 5 months ago

To create a secure home network, you need to start by securing your Wi-Fi access point (sometimes called a Wi-Fi router). This is the device that controls who and what can connect to your home network. Here are five simple steps to securing your home Wi-Fi to create a far more secure home network for you and your family.

  1. Change the admin password
  2. Create a network password
  3. Apply firmware updates
  4. Activate a guest network
  5. Use secure DNS filtering

Read the details in the SANS OUCH! newsletter at https://www.sans.org/security-awareness-training/resources/securing-wi-fi-home

3 years 5 months ago

On the morning of Tuesday, January 12th, Information Technology will be implementing the Duo Multi-Factor Authentication (MFA) system for UNI's Google suite of tools, known as Google Workspace (formerly G Suite for Education). After this time, you will be required to use your Duo second factor (smart phone app, call to your UNI office phone, SMS text message, etc) to authenticate to UNI's Google Workspace tools.

Some other things to keep in mind:

  • This change will only affect those who are already provisioned for Duo MFA. This will include UNI employees, student employees, and any students who need to provide direct deposit information for their financial aid award.
  • Currently configured smart phones, tablets, and third-party email clients like Thunderbird should not be affected until the next time you need to enter your CatID username and password (this is typically once a year when it expires and you need to create a new one).
  • You should be able to utilize the “remember me” check box at the bottom of any Duo prompt to be remembered for 30 days (this is browser and device specific).
  • Google Drive File Stream, an application that might be installed on your UN-owned and managed computer, requires a specific workaround at this time in order to login and be able to get through the Duo MFA prompt. See THIS document for instructions on how to do that.

If you have questions about MFA, or have trouble navigating the Duo MFA prompts, you can visit mfa.uni.edu to find self help resources or submit a ticket using Service Hub by signing in to servicehub.uni.edu​.

3 years 6 months ago

Trying to securely make the most of today’s technology can be overwhelming for almost all of us, but it can be especially challenging for family members not as used to or as familiar with technology. Therefore, we wanted to share some key steps to help secure family members who may be struggling with technology and might misunderstand the risks that come with using it. Read more at https://www.sans.org/security-awareness-training/resources/securing-generation-gap

3 years 7 months ago

While online holiday shopping is nothing new, more of us will be avoiding the malls and brick-and-mortar stores this year — which opens up big opportunities for cybercriminals. This, along with COVID-19, is expected to anchor most of the scam and phishing lures in circulation this season.  Read more at https://threatpost.com/online-holiday-shopping-phishing/161412/

3 years 7 months ago

A common misconception about cyber attackers is that they use only highly advanced tools and techniques to hack into peoples’ computers or accounts. Cyber attackers have learned that the easiest ways to steal your information, hack your accounts, or infect your systems is by simply tricking you into doing it for them using a technique called social engineering. Read more on this month's OUCH! newsletter from SANS, https://www.sans.org/security-awareness-training/resources/social-engineering-attacks

3 years 8 months ago

Information Technology is reviewing wireless networking coverage on campus in an effort to make sure all classrooms and office spaces are sufficiently covered. If you are aware of a space on campus that may lack the needed wireless coverage, please let IT know by submitting a servicehub request for a wireless coverage review. IT intends to completely upgrade the campus wireless network in the next 3 years (1/3 each year).

3 years 8 months ago

For those that are leery about clicking links in email messages, here's another path to the UNI 2020 NCSAM scavenger hunt. Check back often as new questions will be posted several times per week. Answers to questions from earlier in the month are available here.

3 years 9 months ago

On October 12th, UNI will be transitioning Google Hangouts to Google’s Google Chat. Chat has a modern UI, rooms that support better team collaboration, bots to help you be more productive, and much more. Hangouts will be available to use through hangouts.google.com but will be unavailable later this year.

How do I get Google Chat? It's important to do the following before classic Hangout apps will stop working:

  • Explore the new Web experience at chat.google.com
  • Download the new mobile app for Android or iOS
  • Download the new standalone desktop app if you've been using the classic Hangouts Chrome extension or app. You'll be able to access the desktop app from a prompt that will appear inside chat.google.com
  • On October 12, if you use chat within Gmail it will transition from Hangouts to Google Chat. 

Where do I find my old Hangout chats?

  • You will be able to continue recent 1:1 direct messages from classic Hangouts in Google Chat, but group messages from classic Hangouts (including their history) will not be migrated to Google Chat.
  • All previous chat history from classic Hangouts will be accessible in Gmail.
  • The classic Hangouts web interface for chat, hangouts.google.com will remain available during this transition in case you need more time to access and move certain group conversations. Users cannot chat in classic Hangouts by visiting hangouts.google.com in a mobile browser. 
  • The classic Hangouts bot in Chat will also notify you of missed group messages from classic Hangouts.

What are the limitations of Chat?

  • Group messages from classic Hangouts (including their history) will not be migrated to Chat. Users can still access these group messages in hangouts.google.com, for a limited period of time. If you have important group messages in classic Hangouts, we recommend that you recreate them as Rooms in the new Chat.
  • Group direct messages and rooms that are started in the new Chat will not send messages to users who are still on the classic Hangouts apps.

Where do I go for help?

UNI G Suite Team

3 years 9 months ago

Some UNI account passphrases expired over the summer of 2020 and were extended temporarily to reduce the challenges related to remote work and learning. These temporarily extended accounts will expire on Wednesday, September 23, 2020 and begin receiving email notifications about their passphrase expiring starting on Tuesday, September 8th, 2020.

If you have received an expiration email for your CatID or a departmental account, you can change the passphrase yourself by visiting myUNIverse, and choosing the impacted account under “Passphrase Central”.

myUNIverse passphrase central screentshot showing where to find expiration dates

Note: The expiration date listed in “Passphrase Central” will be incorrect, but these accounts will expire on or before September 23.

How do you tell which account needs to change the passphrase? Look at the username listed in the email notification to determine which account has expired.

If you need assistance changing your passphrase, you can reach out for help through servicehub.uni.edu or by calling the IT Service Desk at 319-273-5555.

You can sign up for the CatID Account Recovery Setup under Passphrase Central and reset your CatID account at any time.

 

3 years 9 months ago

The "Are you available" scam is still alive and kicking. If you receive such a message, even though the display name is a well-known campus name, check the actual email address of the sender. It's likely to be a gmail.com account incorporating the impersonated UNI person into the username portion of the address. Don't be fooled! Mark the message as spam and move on to the next message in your inbox.

If you do interact with the imposter, you'll be asked to buy a large quantity of untraceable gift cards with a promise of reimbursement. That won't happen and you'll be out the money you spent and also filing a police report for the fraud you experienced.

Pages

  • ITTC 36
  • (319) 273-5555
  • Service Hub