Office Of The Cio Updates

4 years 1 month ago

Information Technology (IT) has updated its training and workshop schedule to include multiple instances of several courses over the next month. These courses include but are not limited to:

  • Bb01 - Getting Started with your Blackboard course
  • Panopto video content management
  • Zoom cloud video conferencing for meetings and course collaboration

For a schedule of all upcoming faculty workshops, visit the Faculty/Staff workshops calendar.

You can also visit the online training course registration page to get registered.

For help deciding which courses are right for you, visit our getting started page.

4 years 1 month ago

As fears and anxiety continue to rise over the spread of the corona virus across the world, so do email phishing attempts. Those with malicious intent are known to capitalize on periods of rising fear by conducting phishing campaigns that utilize techniques taking advantage of that very fear.

Information Technology urges the campus community to continue its vigilance when deciding whether to trust an email communication and click on any links held within. The IT Phishing Education website highlights several examples sent out to the university community over the past year and explains in each case why the message was a fake, and potentially, a phishing attempt.

As always, if you have concerns about a certain email message that you've received, you can forward it to security@uni.edu to receive help and guidance on whether or not the message is real.

4 years 1 month ago

Information Technology (IT) is constantly working to improve and secure the systems and services it runs. These changes take many shapes, including security updates, upgrades to functionality, and other modifications. These changes are worked on in testing systems and then deployed into production on a regular schedule. Under the circumstances of a campus closure event, IT will change its strategy to allow work to continue and progress to be made, without any changes actually being pushed into production. This may allow progress on system development to continue without introducing unnecessary risk (e.g. system outages, downtime, etc) into an already tense environment where a large number of employees are working from home.

IT continually works with campus leadership to identify those systems and services most crucial to maintaining the University's academic mission and during a campus closure event, our resources will be spent "keeping the lights on" for those systems.

If you have any questions, comments, or concerns, please don't hesitate to open an IT request by visiting Service Hub at servicehub.uni.edu and using the Get IT Help request form.

4 years 1 month ago

Information Technology (IT) has stepped up its efforts to ensure the cleanliness of public computer lab facilities, known as Student Computer Centers, around campus in light of recent concern over the spread of the coronavirus (COVID-19) in the United States. 

IT has worked closely with Facilities Management to ensure cleaning and disinfecting supplies are in stock and available for our use throughout these facilities. IT is using "Clorox Disinfecting Wipes", on the list for EPA-approved supplies known to kill the virus, to clean keyboards and mice across campus. IT is also looking to make these supplies available on-location for students to wipe down equipment themselves as they sit down to use a computer in a Student Computer Center on-campus.

If you have a question, comment, or concern about the state of cleanliness of any computer lab facility, please submit a request through Service Hub by visiting servicehub.uni.edu and using the Get IT Help request form.

  • ITTC 36
  • (319) 273-5555
  • Service Hub