Phone Handset Upgrade on August 4

On Sunday, August 4, 2019 from 7 a.m. to 9 a.m., UNI phone handsets will be upgraded. This upgrade affects only network connected Voice over IP phones. The duration of the upgrade for each phone is about 10 minutes. Computers will also be disconnected from the network for a few minutes during maintenance. After the phone upgrades are complete we will upgrade firmware on campus switches. This will result in network disconnections and IP phone reboot.

For call centers the state of busyout or auxworks button may change to accepting calls. Volume on IP phones will be reset to default loudness. 

No service disruption is expected for public safety dispatch or other analog and digital phones, including blue emergency and elevator phones.  

  • ITTC 36
  • (319) 273-5555
  • Service Hub