Information Technology Updates

3 years 8 months ago

Many people prefer to keep their cellphone number private from work relations.  Below is some information intended to provide you with the tools to facilitate this privacy.

Does standard call forwarding from my UNI extension reveal my personal number?

  • If you are using standard call forwarding from your UNI phone extension to your personal cellphone, your personal number is not revealed to the caller. Typically they aren't even aware their call is forwarded.
  • To return a call without sharing your number you can dial *67 to initiate a call that blocks your identity. You can read more about this on Verizon's FAQ. This code can vary depending on your provider, but all major providers use *67.
  • It may be helpful let people who you expect to call back know that you will be calling from an anonymous/blocked number.

Does EC500 reveal my personal number?

  • If you are using EC500 to send calls to your cellphone, the caller will not see your personal number.
  • When you place calls to UNI numbers, your caller id will show as your UNI extension number.
  • You can place a call to outside numbers from your UNI number using your cellphone by dialing 319-273-5228. Once you've connected you'll receive a dial tone and can dial out as you would from your desk phone. Read more on Getting Started with EC500.

If you have questions about privacy when interacting with UNI Voice services, feel free to submit a ticket in Service Hub.


3 years 8 months ago

Information Technology (IT) has expanded outdoor WiFi service to include the Noehren Hall Parking lot. This work was in an effort to offer drive up WiFi service for those that would prefer to stay in their vehicle because of social distancing. The outdoor WiFi service map as been updated to include this new location. 

3 years 8 months ago

In the world of remote instruction and learning, there are many considerations to take into account when deciding on methods and tools that you might use for your specific course. One thing faculty and instructors should take into account is the Internet bandwidth capabilities of their homes and those of their students. Not all of us live in areas with access to reliable, high-speed internet.

Keeping this in mind, Information Technology (IT) has published some guidelines and recommendations for using the various tools available to UNI faculty under different bandwidth constraints. Here's also a workshop done in collaboration between the CETL and IT-ETMS called "Remote Possibilities: Considering your Students' Bandwidth".

As always, if you have questions or concerns, please don't hesitate to reach out by opening a Service Hub ticket.

3 years 8 months ago

Some Verizon wireless customers may be experiencing intermittent issues when attempting to call UNI campus phone numbers. Callers will generally received a message that states "All circuits busy". We believe this issue is caused by Verizon network outages. 

The unofficial report of Verizon outages may be tracked here.




3 years 8 months ago

Information Technology will be upgrading VPN hardware in the datacenter on Sunday morning 3/22 from 5:30am - 6:30am. Expect a 30 minute outage of VPN services. This upgraded hardware will provide a better experience for faculty and staff that are using the VPN to connect to campus while working remotely.

3 years 8 months ago

Information Technology (IT) has been working directly with Adobe to acquire additional licensing for students at the University. On March 19th, 2020, that licensing was obtained and deployed. This licensing is temporary, but allows students to install these important programs on their personal computers. This temporary license will expire on May 31st, 2020

Please visit our support article for instructions on how you can access and download these applications to your personally-owned device.

3 years 8 months ago

Information Technology is providing faculty and staff a number of options for voice services when working remotely. Please see this page for a comparison and instructions regarding how to get started.

3 years 8 months ago

Cedar Falls Utilities will perform maintenance on UNI's secondary Internet connection to increase performance and reliability if our secondary connection is needed. No outage to our primary Internet connection is expected.

Maintenance will take place on Wednesday, March 18th from 8:00am - 9:00am.

3 years 8 months ago

There are many fake sites and apps out there trying to take advantage of everyone's concern about the covid-19 threat. It's impossible to list all of them, but these are a couple examples. In general, seek news and information from known safe sources of information.

  • A malicious website pretending to host a map of Coronavirus cases around the world (corona-virus-map [dot] com) actually contains the AZORult Trojan that will steal information, including sensitive data.
  • A malicious android app that pretends to be a “Coronavirus Tracking App” which is ransomware that will infect the phone and lock it until payment is received. The malicious app is downloaded at (coronavirusapp [dot] site).
3 years 8 months ago

Information Technology (IT) has updated its training and workshop schedule to include multiple instances of several courses over the next month. These courses include but are not limited to:

  • Bb01 - Getting Started with your Blackboard course
  • Panopto video content management
  • Zoom cloud video conferencing for meetings and course collaboration

For a schedule of all upcoming faculty workshops, visit the Faculty/Staff workshops calendar.

You can also visit the online training course registration page to get registered.

For help deciding which courses are right for you, visit our getting started page.


  • ITTC 36
  • (319) 273-5555
  • Service Hub