Information Technology Updates

1 year 5 months ago

We took a break during the pandemic but the Phishing Education project is returning this spring. With the help of our vendor, realistic phishing messages will be sent to faculty and staff over the coming months. No punitive action will result from this exercise. All individual results will be kept private although large scale results and trends may be shared with appropriate partners. The sole purpose of the project is to educate the community and provide examples of things to watch for in real-life phishing messages.

1 year 6 months ago

Mobile devices, such as smartphones, smart watches, and tablets, continue to advance and innovate at an astonishing rate. As a result, you may be replacing a new device as often as every year. Unfortunately, you may not realize just how much personal data are on your devices — far more than your computer. Below we cover the different types of data on your mobile devices and how you can securely wipe your device before disposing or replacing it.  Read more at https://www.sans.org/newsletters/ouch/disposing-mobile-devices/

1 year 6 months ago

The holiday season is a time when people are especially vulnerable to scams. This is because they are busy and often have their guard down. Criminals take advantage of this by circulating fake e-gift cards, posing as charities, targeting specific demographics, and so on.

  1. E-gift card scams
  2. Charities
  3. Demographic targeting
  4. Subscription renewals
  5. Crypto scams

More detail can be found at https://blog.knowbe4.com/send-this-to-your-users-5-top-scams-to-watch-out-for-this-holiday-season

1 year 7 months ago

The phishing "impersonation" problem is something that is very hard to deal with from a technical perspective:

  • There are LOTS of people to impersonate (virtually any supervisor is a target)
  • Impersonation can take many forms, e.g.,
    • just a name in the body of the message
    • a personal name associated with the sender
    • an external address that looks like it belongs to the person being impersonated
  • It's up to the recipient to apply a "smell" test:
    • Does the real sender match the impersonated sender?
    • Does the message come from the impersonated sender's UNI email address?
    • Does the content and what's shared from where make sense?
    • Remain skeptical about the authenticity of the message
  • Perhaps even contact the impersonated sender, not by replying to the questionable message but by reaching out via direct email, a phone call, or a face-to-face question.

If the message seems at all odd, it almost certainly is a phishing attempt.  Better to think a real message is phishing than vice versa! You will be forgiven (or certainly should be!).

1 year 7 months ago

Information Technology has transitioned the University's main login method for Zoom Video Conferencing and Phone to SSO (which stands for Single Sign On). This change comes as part of the Zoom Phone rollout across campus as IT looks to monitor Zoom license usage more closely. 

Faculty, staff, and students may begin to use the SSO sign in option for Zoom now while the Zoom Login option continues to work. However, beginning in August 7, 2023, the Zoom Login sign in functionality will cease to work and the SSO option will be required.

zoom login screen with the sso option highlighted

More detailed instructions on how to sign in using the SSO option can be found here. As always, if you have any questions or concerns, please don't hesitate to reach out to us by opening a ticket via Service Hub or by getting in touch with the IT Service Desk by calling 319-273-5555 or by emailing them at servicedesk@uni.edu

 

1 year 7 months ago

Digital teaching today requires resilience – the ability to keep helping your learners succeed no matter what.  Join other educators for a day of idea sharing about what helps you rise every day. Whether you're full or part-time faculty, a teacher, lecturer, instructional designer, learning technologist, or any other instructional role, this symposium will further your familiarity and understanding of learning technologies. Learn more at the Blackboard Learn Digital Teaching Symposium page and sign up!

1 year 7 months ago

If you use a computer or mobile device long enough, sooner or later something will go wrong. You may accidentally delete the wrong files, have a hardware failure, or lose a device. Even worse, malware may infect and wipe or encrypt your files. At times like these, backups are often the only way you can rebuild your digital life. Continue reading at https://www.sans.org/newsletters/ouch/emotional-triggers-how-cyber-attackers-trick-you/

1 year 8 months ago

Since 2004, the President of the United States and Congress have declared October to be Cybersecurity Awareness Month, helping individuals protect themselves online as threats to technology and confidential data become more commonplace. The Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity Alliance (NCA) lead a collaborative effort between government and industry to raise cybersecurity awareness nationally and internationally. Read more at https://www.cisa.gov/cybersecurity-awareness-month

1 year 9 months ago

I have been made aware of several instances of text alerts being sent to phones that purport to be from a Veridian domain. The alerts allege that a charge has been made and ask the recipient to login to veridianalertcu [dot] org with the recipient's Veridian credentials. The fake domain page looked very realistic and has already been taken down. Be very aware that a similar domain with relevant messaging may pop up again at any time.

1 year 9 months ago

If you use a computer or mobile device long enough, sooner or later something will go wrong. You may accidentally delete the wrong files, have a hardware failure, or lose a device. Even worse, malware may infect and wipe or encrypt your files. At times like these, backups are often the only way you can rebuild your digital life. Read more at https://www.sans.org/newsletters/ouch/backups/

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