Information Technology Updates

10 months 2 weeks ago

UNI IT has chosen Bitwarden as its licensed partner for an enterprise password manager. Bitwarden also offers free accounts that should be more that adequate for most uses. Migration from other password managers is generally available and documented on Bitwarden's website.  For more on password managers in general, see https://www.sans.org/newsletters/ouch/power-password-managers/

11 months 2 weeks ago

Phone call scams are sometimes preferred by bad actors because they provide a direct connection between the bad actor and the potential victim. Guidance to protect yourself can be found at https://www.sans.org/newsletters/ouch/stop-phone-call-scams/

1 year 1 week ago

Your financial accounts are a primary target for cyber-criminals. You have money, and they will do anything to steal it. By financial accounts, we mean not only your checking or savings accounts, but also investments, retirement, and online payment accounts like PayPal. Fortunately, with some simple, fundamental steps, you can protect yourself.  Read the details at  https://www.sans.org/newsletters/ouch/securing-financial-accounts/

1 year 1 month ago

This upgrade has taken place on Thursday, May 26

In mid-to-late April, a number of Duo applications were upgraded to be able to convert to Duo's new Universal Prompt. See https://it.uni.edu/updates/duo-universal-prompt-phase-2 for those details. However, the set of applications scheduled for April 27 had some issues and was reverted. Those updates are now scheduled for this coming Wednesday, May 17.

  • Wednesday, May 17:  Many internal and/or higher-use resources, e.g., Google apps, eBiz, Zoom, ServiceHub, CBORD GET, VPN, Docusign, EZ Proxy, FAMIS 360, etc.

The above is a sample of the most common applications affected. A complete list can be found at https://it.uni.edu/shibboleth-and-duo-universal-prompt-upgrades. Details on Duo's Universal Prompt can be found at https://guide.duo.com/universal-prompt

1 year 1 month ago

As QR codes continue to be heavily used by legitimate organizations—from Super Bowl advertisements to enforcing parking fees and fines, scammers have crept in to abuse the very technology for their nefarious purposes. The rest of the story is here: https://www.bleepingcomputer.com/news/security/qr-codes-used-in-fake-parking-tickets-surveys-to-steal-your-money/

1 year 1 month ago

AI: What is It and Why Should I Care?

Artificial Intelligence (AI) describes systems programmed to think and respond like humans. In fact, we asked the AI solution ChatGPT that very question and got this response. https://www.sans.org/newsletters/ouch/artificial-intelligence/

1 year 2 months ago

On February 1, UNI made our first conversion to Duo's Universal Prompt for accessing Microsoft 365 resources. See https://it.uni.edu/updates/duo-universal-prompt for details about that event. Over the next two weeks, we'll be converting a number of other uses of Duo to the Universal Prompt. Many of your day-to-day Duo encounters will be included. Below is a sampling of the applications that will be converted on the indicated day. A complete list can be found at https://it.uni.edu/shibboleth-and-duo-universal-prompt-upgrades

  • Thursday, April 20 - Portal (MyUNIverse) and SIS
  • Tuesday, April 25 - Many external, lower-use resources, e.g., Accommodate, CourseLeaf, Handshake, Jobs UNI, Marketing Cloud, Maxient, Qualtrics, Salesforce, etc.
  • Thursday, April 27 - Many internal and/or higher-use resources, e.g., Google apps, eBiz, Zoom, ServiceHub, CBORD GET, VPN, Docusign, EZ Proxy, FAMIS 360, etc.

More details on Universal Prompt can be found at https://guide.duo.com/universal-prompt

1 year 3 months ago

Duo accounts that have not used a phone call or SMS passcode since the first of the year will have those methods removed from their Duo account later this week. Duo Push via the Duo mobile app remains the primary and best way for users to interact with UNI's multi-factor authentication solution. Those that are actively using phone calls or SMS for authentication may continue to do so for now.

1 year 4 months ago

Duo is migrating from their long-used iframe authentication window to what they have chosen to call the Universal Prompt. When and how we migrate is up to us but there is a deadline of March 30, 2024 when the iframe method will no longer be available.

We are planning to take our first step in this migration this coming Wednesday, February 1. Only logins to Microsoft 365 resources will be affected on Feb 1. There will be several differences that you may see:

  • The appearance of the Duo prompt.  See the guide page link below for samples.
  • The way in which Duo will prompt for your second factor, i.e., a Push may happen automatically if that is the most secure method available for your account. 
    • If you need to interact differently with Duo for a login, cancel the first choice used and click "Other options" to choose a different method.
    • The method that you use for that application will become the default method for your next use of that same application.
    • If you need to change that default, cancel the request, click "Other options", and choose your new default method.

If you have questions about this change or the options available to you, please contact the Service Desk at 319-273-5555.

 All details and information about Duo's Universal Prompt may be found at https://guide.duo.com/universal-prompt

1 year 5 months ago

Google announced in 2021 that unlimited storage is no longer available for education customers and will soon enforce a 100TB total storage limit. UNI responded to this announcement by purchasing Google Plus licensing for students, faculty, and staff which took our total storage allocation to 320TB for campus. Unfortunately, even with some voluntary cleanup by faculty and staff, our current storage use is 325TB and continues to rise. Action must be taken this year to keep us under the 320TB threshold that Google will impose on us in 2024.

Users of Google Workspace services at UNI will begin to see storage quotas applied to their individual Google accounts and Shared Drives in January 2023. Quotas will be applied in a way that business processes will not be disrupted. UNI Information Technology is required to set quotas on Google Shared Drives or Google will apply them for us. For users and departments that are well over potential storage quotas, UNI Information technology will reach out to discuss alternate storage options.

Please review this page for more information on storage quotas, alternate storage options, and UNI’s strategy to stay under Google imposed storage limits. For tips on how to reduce your Google storage, please see this article.

 

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