Support Articles

July 24, 2018 - 1:57 pm
How to share your worklist How to give another person access to your worklist for a period of time.  You might want to do this if you are going to be gone for a period of time, or if you have a large number of approvals to go through.  Remember who you are giving this access to, is acting on your behalf, and you should trust that they are able to make the decisions that need to be made. First log in to e-Business and click on the Worklist Access as shown below:   Selecting worklist access produces the screen below; at this point click on the Grant Worklist Access button.     The...
July 24, 2018 - 1:57 pm
Information Technology has deployed the eduroam network to select outdoor locations on campus. Work will continue to install access points in places where students, faculty, and staff congregate outdoors. The following map shows the current coverage area in purple. The areas in yellow will be coming soon.  
July 24, 2018 - 1:57 pm
UNI Alumni are eligible to have a Google Alumni email account after graduation. To sign up, follow the steps below: You will receive an email with signup instructions, directing you to sign up through emailrequest.uni.edu Use your CatID to sign in. After signing in, your eligibility will be shown. Eligible Alumni If you're eligible for a new account, you can sign up and log in: Click on the Request an Alumni account link: Select a new email address in the @alumni.uni.edu domain: Type in a password for your account (at least 15 characters long). Tip: Write this down to help...
July 24, 2018 - 1:57 pm
Anti-virus and anti-spyware software, more easily defined as anti-malware software, are probably the most important pieces of software any Windows system can have.  While Macs, Linux, and other systems are vulnerable to virus and spyware attacks as well, the design of their systems and their lower market share has made them less desirable to malicious software developers. PLEASE NOTE: This article is intended for personally-owned machines only.  UNI systems should have their anti-virus and anti-spyware software managed by the appropriate support staff. Why do they want to Attack my System...
July 24, 2018 - 1:57 pm
Q: I have other calendars (rooms, resources, etc.) that I need to create, how can I do this? Departmental resources will be maintained by the department and are not maintained centrally.  The resources (meeting rooms, etc.) are setup as a separate calendar (i.e. the room calendar) and when you invite the (room) to the meeting you have to invite the rather long calendar ID found by looking at the resource's settings to the right of "Calendar Address:".  Critical components are that you need to only give edit rights to only those individuals actually maintaining the calendar settings plus...
July 24, 2018 - 1:57 pm
If you know or even suspect your passphrase or account may have been compromised, you should immediately: Notify the IT Service Desk of the security breach. Call 319-273-5555 immediately. The IT Service Desk will then notify the Information Security office and applicable system administrators on your behalf. Change all of your UNI passphrases (see here). Have them reset if necessary. Notify your supervisor as soon as possible. Work with your computer support staff to make sure your accounts are functioning properly. Never send your UNI passphrase via e-mail, instant message, or...
July 24, 2018 - 1:57 pm
  Before you begin, browse to Google Groups for uni.edu to see a list of the groups you a member of.  To do this, log into your UNI Gmail account, you can click on the apps grid icon at the top, then on "Groups". If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI.  Click on http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page. Videos   Remove members from a group   Add members to a group To remove members from a group that you manage: On the "my groups" page, click on the group...
July 24, 2018 - 1:57 pm
For updated documentation, visit: https://servicehub.uni.edu/docs/display/SH/Configure+Remote+Desktop+Connection+in+Windows
July 24, 2018 - 1:57 pm
  The following table provides a brief description of the available lists: (see below for procedures and how to obtain permission to send) Description List Name Institutional Officials  President, provost, vice presidents and library and college deans HRS-Inst-Off  Academic Administrators  Academic department heads, associate/assistant deans, associate/assistant provost, and directors or administrators who supervise bargaining unit faculty HRS-Acad-Admin  Tenure/Tenure Track Faculty  Probationary or tenured faculty...
July 24, 2018 - 1:57 pm
Panopto is a lecture capture software that allows you to create, save, search and share rich media presentations instantly with your students. The software can be installed on Apple or Windows machines. All you need is a microphone and a computer to get started. For more information about Panopto and how you could use it for your classes, please contact via Service Hub or call 273-5555 and ask for more details. View sample videos recorded at UNI. Apply for a Panopto Account Faculty/staff: If using Panopto with eLearning there is no need to apply for an account. Please see "Link your...

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