Support Articles
July 24, 2018 - 1:57 pm
Submitted Role Requests
In this example we have logged in as user gp259235; Glen Parks. In the Submitted Role Request section we are looking at role request he submitted, either for himself or any other employee he requested roles for. In this example Glen has 6 active requests. By left clicking on any column headings you can sort by ascending or descending order.
Glen can check the status of the roles he requested here. The status list is below:
Role Request Status List
SRS-SUBMITTED Request submitted in SRS (this will not be seen if...
July 24, 2018 - 1:57 pm
UNI Security Request System
This document is intended to introduce you to the Security Request System (SRS) and explain why it was built, how it works, how to get help in using it and the initial steps for going live. If you have questions on the system, please contact the IT Service Desk (x3-5555 or servicedesk@uni.edu) and they will either answer your question or get you in touch with someone that can.
Why do we need a system to manage security requests?
The Security Request System (SRS) was identified as a need here at UNI after the implementation of the e-Business system. Paper forms...
July 24, 2018 - 1:57 pm
The University of Northern Iowa is committed to protecting the data entrusted to its care. An easy and relatively transparent way to aid in achieving this goal is the encryption of hard drives used on university-owned computers. Whole Disk Encryption (WDE) works by converting the data stored on the drive in such a way that it is undecipherable without the decryption key, thereby protecting the data from theft if the computer is stolen or operated by an unauthorized person. When an authorized user starts the computer and logs in, their passphrase permits the computer to decrypt the contents...
July 24, 2018 - 1:57 pm
Private web browsing is a privacy feature in some web browsers to disable browsing history and the web cache. It can be used as an alternative to needing to clear your browser history.
Firefox
Click the menu button in the top right corner with three lines and then click New Private Window.
Chrome
At the top right, click the three vertical dots (More) and then New Incognito Window.
You can also use a keyboard shortcut to open an Incognito window:
Windows, Linux, or Chrome OS: Press Ctrl + Shift + n.
Mac: Press ⌘ + Shift + n.
Safari
Choose File > New Private Window
Edge...
July 24, 2018 - 1:57 pm
To log into Oracle E-Business, follow the instructions below:
Open a web browser in a private browsing mode. If you already have a private browser open, close it and create a new session.
Visit ebiz.uni.edu. Note: You will need to type this address into your browser, not browse to it through myUNIverse.
Sign in with your CatID username:
You'll be greeted by the Secure TextPad. Enter your passphrase in the field below password and choose Enter:
If this is the first time you're signing in, follow the instructions on configuring your phone to sign into Duo. Otherwise, you will receive...
July 24, 2018 - 1:57 pm
The default and preferred sharing setting is to show only free/busy calendar information to other UNI Google Calendar users. You can change your settings to show more details or keep your calendar completely private.
To view the current sharing settings for your calendar:
Log into http://www.uni.edu/email
Browse to your Calendar using the link in the top menu bar
Click on the Gear icon at the top right and select Calendar Settings
Click on the Calendars tab.
Click Share this calendar next to the calendar you would like to share.
Use the "Share this calendar with others"...
July 24, 2018 - 1:57 pm
All new employees should first create a University ID here: http://www.uni.edu/newhire.
New employees will automatically have an email account created for them 7 days before their official start date at UNI. If a new employee already has an active account from being a UNI student, the hiring department will need to complete an incident through Service Hub to have their email address changed to the firstname.lastname@uni.edu format. Include the new hire's username as well as the new firstname.lastname email address that should be used.
If an email account is required in...
July 24, 2018 - 1:57 pm
Despite your best efforts, something bad can happen to your computer. Hardware or software failures in addition to security threats can make your data disappear. The best protection against such events is an adequate backup strategy.
Manual Backups
For many people, occasionally copying important files to a flash drive, CD/DVD, or external hard drive is sufficient for backing up their data. If you use a flash drive or external hard drive for backups, make sure it is not always connected to your computer, otherwise whatever bad thing happens to your computer might destroy your backup as...
July 24, 2018 - 1:57 pm
Computers these days are all so much more powerful than even five years ago. A basic computer will get someone through at least several years of school, work, or usefulness. It IS possible to purchase a computer that will remain useful for your entire stay at UNI! Read the following recommendations and make your choices accordingly. Remember, because of your affiliation with UNI, you can receive discounts on Apple and Dell computers. To find the details, visit the personal purchasing page at the Information Technology Website.
The 4 Primary Hardware Concerns for New Computers
Computer...
July 24, 2018 - 1:57 pm
What is my CatID?
Your CatID is the combination of your username and passphrase (password) used for systems authenticated through the Central Authentication System. The CatID logo is your clue to use this username/passphrase combination to log in. Click here for more information.
What is my username?
Your username is the unique 3-8 character account name that identifies you as a member of the UNI community. For students, your username is the portion before the @ sign in your UNI email address. See CatID for more information.
Any CatID user has one opportunity to change the system-...
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