Support Articles

July 24, 2018 - 1:57 pm
Request Role You can request a role for yourself or any other user. By default you are requesting a role for yourself unless you change it by selecting the change user button. Note: you can never request the same role twice for the same user. If there is an active request for that role, the role cannot requested again.   To change users left click the “change user” button and the following screen will come up.     You can select a user based on their username/UNI ID number or by first name/last name. After searching for the user make sure to left click the radio button for that user...
July 24, 2018 - 1:57 pm
How to share your worklist How to give another person access to your worklist for a period of time.  You might want to do this if you are going to be gone for a period of time, or if you have a large number of approvals to go through.  Remember who you are giving this access to, is acting on your behalf, and you should trust that they are able to make the decisions that need to be made. First log in to e-Business and click on the Worklist Access as shown below:   Selecting worklist access produces the screen below; at this point click on the Grant Worklist Access button.     The...
July 24, 2018 - 1:57 pm
The Oracle e-Business Suite will be upgraded on Tuesday, October 2nd, and will receive a new login experience. This new experience requires a one-time setup to function properly. Follow the instructions below to configure your Secure TextPad and phrase. When you navigate to ebiz.uni.edu on September 14th, you will be greeted by the new login experience. You'll notice it is slightly different. The first screen asks only for your CatID user name. Enter it and click Continue.   You'll be greeted by the Secure TextPad. This device has a space to enter your password. Enter your password and...
July 24, 2018 - 1:57 pm
Students Students that graduate from UNI are eligible to use a tool called Google Takeout to easily make a back up of or migrate their account data to a different Gmail account while their current UNI account is still active. You can find instructions on how to use Google Takeout in Google's support documentation. If you run into an error message transferring content, you may need to use a private web browser session. Employees Employees, both current and former, are not allowed to use Google Takeout for migrating or downloading personal data from their UNI Google account. Such individuals...
July 24, 2018 - 1:57 pm
Browse to Google Groups for uni.edu to see a list of the groups you a member of.  If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top. If the URL in the address bar does not end with uni.edu, you are at Google's public group directory which is not maintained by UNI.  Click on http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page. Complete instructions on removing yourself from a Google Group can be found here: http://support.google.com/groups/bin/answer.py?hl=en&answer=46608 Please note that you cannot remove...
July 24, 2018 - 1:57 pm
If you are able to login using a web browser but your mobile device or email client does not accept your password/passphrase, you can try the following. First, log in using the web client: http://www.uni.edu/email. Once you can see your inbox, visit http://www.google.com/accounts/DisplayUnlockCaptcha with the same web browser without logging out. If necessary, enter the letters in the distorted CAPTCHA picture. Click Continue. Restart your mail client and try accessing messages in your email client again. For Google's full article on this topic follow this url: http://support.google...
July 24, 2018 - 1:57 pm
If you know or even suspect your passphrase or account may have been compromised, you should immediately: Notify the IT Service Desk of the security breach. Call 319-273-5555 immediately. The IT Service Desk will then notify the Information Security office and applicable system administrators on your behalf. Change all of your UNI passphrases (see here). Have them reset if necessary. Notify your supervisor as soon as possible. Work with your computer support staff to make sure your accounts are functioning properly. Never send your UNI passphrase via e-mail, instant message, or...
July 24, 2018 - 1:57 pm
  Before you begin, browse to Google Groups for uni.edu to see a list of the groups you a member of.  To do this, log into your UNI Gmail account, you can click on the apps grid icon at the top, then on "Groups". If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI.  Click on http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page. Videos   Remove members from a group   Add members to a group To remove members from a group that you manage: On the "my groups" page, click on the group...
July 24, 2018 - 1:57 pm
For updated documentation, visit: https://servicehub.uni.edu/docs/display/SH/Configure+Remote+Desktop+Connection+in+Windows
July 24, 2018 - 1:57 pm
  The following table provides a brief description of the available lists: (see below for procedures and how to obtain permission to send) Description List Name Institutional Officials  President, provost, vice presidents and library and college deans HRS-Inst-Off  Academic Administrators  Academic department heads, associate/assistant deans, associate/assistant provost, and directors or administrators who supervise bargaining unit faculty HRS-Acad-Admin  Tenure/Tenure Track Faculty  Probationary or tenured faculty...

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  • ITTC 36
  • (319) 273-5555
  • Service Hub