Support Articles
July 24, 2018 - 1:57 pm
IT provides a variety of services to the UNI campus. The information below outlines the services provided and any charges associated with those services.
For current rates, please reference this page.
Departmental & User Storage Allocation
Free Allocation
Per Dept/Div/Unit
Per User = 25 GB (may request up to 50 GB)
IT Educational Technology & Media Services
Audio/Video support services $42/hour Internal customers, $50/hour External customers - other expenses may apply
All events and projects can be quoted via request via service incident Media Services...
July 24, 2018 - 1:57 pm
The steps below will guide you through configuring the Gmail application to check your UNI email. iOS devices can install it from the App Store.
Step 1: Open Gmail application. If you’re already logged in, navigate to the menu tab. If you are not logged in, proceed to step 4.
Step 2: Select the drop down arrow to enter account selection.
Step 3: Under account selection click on the “Add account” option.
Step 4: When prompted to set up email, select Google
Step 5: Verify credentials if necessary
Step 6: When adding account, use your UNI email address
Step 7: Agree to the...
July 24, 2018 - 1:57 pm
Your CatID grants you access to many systems and services while you are attending classes at or employed by the University of Northern Iowa. Some examples include:
Your UNI Google Account (Gmail, calendar, Drive, etc)
MyUNIverse portal
Oracle eBusiness Suite (eBiz)
LinkedIn Learning online video training
When you graduate or otherwise leave UNI (employment ends, transfer to another institution, etc) your access to services will end. This help article outlines some of the more common services and when access ends.
UNI Google Account
Access to your UNI Google account will end once...
July 24, 2018 - 1:57 pm
Below are examples of just some of the phishing attempts directed at UNI users. Remember, no member of the UNI community should ever ask for your passwords, do not give them out. The security office provides tips to avoid falling for phishing attempts on our phishing page.
Example #1
Attn: ACCOUNT OWNER!
Dear 'UNI.EDU' webmail user,
This message is from the UNIVERSITY LISTSERV MESSAGING CENTER to all our students and staffs currently using the 'UNIVERSITY' email account. We are currently upgrading our database and e-mail account center. We are DE-ACTIVATING all unused accounts in order...
July 24, 2018 - 1:57 pm
Google keeps deleted messages in your trash label/folder for 30 days.
The best way to locate an email that you think you deleted is to login to the web client and use the search box. Once you search look for this text at the bottom of the message list:
You can also quickly go straight to your trash label by searching for
label:trash
Email emptied from the trash folder is not recoverable!
With the ample storage that UNI Gmail provides, it is recommended that you generally never empty your Trash. Trash folder messages are automatically deleted after 30 days so this will provide you a 30...
July 24, 2018 - 1:57 pm
Class groups are created as announcement-only mailing lists which means only the instructor can send email to the group. If you wish to allow open discussion among students, here's how.
Browse to Google Groups for uni.edu to see a list of the groups you a member of. If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top.
If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI. Browse to http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page. Also...
July 24, 2018 - 1:57 pm
Departmental
SSH to your account on sunny.uni.edu and use the command line tool "passwd".
Faculty / Staff / Student
Now uses CatID. See CatID passphrase reset instructions.
July 24, 2018 - 1:57 pm
When you use the Internet to access web pages, files, images and other downloaded content, your web browser caches information on your computer. Sometimes clearing this information will resolve issues accessing a web application. Note: Clearing your browsing history may also remove any saved login information on any other websites.
Mozilla Firefox
Press the SHIFT+CONTROL+DELETE keys on your keyboard at the same time
OR
From the Tools menu at the top of the browser window, select Clear Recent History. Note: If you don’t have the top navigation menu, use the Firefox icon in the...
July 24, 2018 - 1:57 pm
The UNI Physical Plant owns mailing lists that are organized by office building. They were created to aid that office in notifying building occupants when planned service outages (heat, water, power, etc.) were scheduled. These lists are not restricted to use by only the Physical Plant, but that office should be consulted first by others wishing to use them.
These lists include faculty, staff and externals with offices in the specified building. Email holds are not recognized for faculty and staff. Externals will not receive the email if they have an email hold on their record.
The list...
July 24, 2018 - 1:57 pm
Departmental groups are updated nightly from current information in the Oracle eBusiness system. Each group contains addresses for university staff in that particular department. These mailing lists are not restricted in normal use. However, combining multiple groups for a single mailing may be considered abuse and will be dealt with accordingly.
These lists include faculty, staff and externals with assignments within the specified organization. Email holds are not recognized for faculty and staff. Externals will not receive the email if they have an email hold on their record.
The group...
Pages
- ITTC 36
- (319) 273-5555
