Support Articles
July 24, 2018 - 1:57 pm
Browse to Google Groups for uni.edu to see a list of the groups you a member of. If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top.
If the URL in the address bar does not end with uni.edu, you are at Google's public group directory which is not maintained by UNI. Click on http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page.
Complete instructions on removing yourself from a Google Group can be found here:
http://support.google.com/groups/bin/answer.py?hl=en&answer=46608
Please note that you cannot remove...
July 24, 2018 - 1:57 pm
If you are able to login using a web browser but your mobile device or email client does not accept your password/passphrase, you can try the following.
First, log in using the web client: http://www.uni.edu/email.
Once you can see your inbox, visit http://www.google.com/accounts/DisplayUnlockCaptcha with the same web browser without logging out. If necessary, enter the letters in the distorted CAPTCHA picture.
Click Continue.
Restart your mail client and try accessing messages in your email client again.
For Google's full article on this topic follow this url:
http://support.google...
July 24, 2018 - 1:57 pm
If you know or even suspect your passphrase or account may have been compromised, you should immediately:
Notify the IT Service Desk of the security breach. Call 319-273-5555 immediately. The IT Service Desk will then notify the Information Security office and applicable system administrators on your behalf.
Change all of your UNI passphrases (see here). Have them reset if necessary.
Notify your supervisor as soon as possible.
Work with your computer support staff to make sure your accounts are functioning properly.
Never send your UNI passphrase via e-mail, instant message, or...
July 24, 2018 - 1:57 pm
Before you begin, browse to Google Groups for uni.edu to see a list of the groups you a member of. To do this, log into your UNI Gmail account, you can click on the apps grid icon at the top, then on "Groups".
If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI. Click on http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page.
Videos
Remove members from a group
Add members to a group
To remove members from a group that you manage:
On the "my groups" page, click on the group...
July 24, 2018 - 1:57 pm
For updated documentation, visit: https://servicehub.uni.edu/docs/display/SH/Configure+Remote+Desktop+Connection+in+Windows
July 24, 2018 - 1:57 pm
The following table provides a brief description of the available lists: (see below for procedures and how to obtain permission to send)
Description
List Name
Institutional Officials
President, provost, vice presidents and library and college deans
HRS-Inst-Off
Academic Administrators
Academic department heads, associate/assistant deans, associate/assistant provost, and directors or administrators who supervise bargaining unit faculty
HRS-Acad-Admin
Tenure/Tenure Track Faculty
Probationary or tenured faculty...
July 24, 2018 - 1:57 pm
Panopto is a lecture capture software that allows you to create, save, search and share rich media presentations instantly with your students. The software can be installed on Apple or Windows machines. All you need is a microphone and a computer to get started.
For more information about Panopto and how you could use it for your classes, please contact via Service Hub or call 273-5555 and ask for more details.
View sample videos recorded at UNI.
Apply for a Panopto Account
Faculty/staff:
If using Panopto with eLearning there is no need to apply for an account. Please see "Link your...
July 24, 2018 - 1:57 pm
When traveling in China, you may find that access to Google's GMail service is blocked at the country's "Great Firewall." This can often be circumvented by use of a third-party VPN service that you've purchased prior to your trip. However, please keep in mind that electronic eavesdropping is considered to be widely prevalent in China, and the computers of foreign travelers are often compromised in an attempt to gain access to research and corporate data. In short, if you can live without your e-mail for the duration of your stay, that's the safest thing to do. If you can't, consider taking...
July 24, 2018 - 1:57 pm
Your Mac OS X-based laptop will try to connect to available WiFi networks in the order they are listed in the networking preferences. This can sometimes be an issue while on campus if you have connected to the attwifi network in the past and your Mac is prioritizing it above the WiFi-UNI network. The following instructions will walk you through checking your WiFi network priority list and ensuring that WiFi-UNI is at the top for the quickest and surest connection while on campus.
1. After booting and logging into your Mac, look at the menu bar in the top right-hand corner for the wireless...
July 24, 2018 - 1:57 pm
Submitted Role Requests
In this example we have logged in as user gp259235; Glen Parks. In the Submitted Role Request section we are looking at role request he submitted, either for himself or any other employee he requested roles for. In this example Glen has 6 active requests. By left clicking on any column headings you can sort by ascending or descending order.
Glen can check the status of the roles he requested here. The status list is below:
Role Request Status List
SRS-SUBMITTED Request submitted in SRS (this will not be seen if...
Pages
- ITTC 36
- (319) 273-5555
