Support Articles

July 24, 2018 - 1:57 pm
IT provides a variety of services to the UNI campus. The information below outlines the services provided and any charges associated with those services. For current rates, please reference this page.   Departmental & User Storage Allocation Free Allocation Per Dept/Div/Unit Per User = 25 GB (may request up to 50 GB)   IT Educational Technology & Media Services Audio/Video support services $42/hour Internal customers, $50/hour External customers - other expenses may apply All events and projects can be quoted via request via service incident Media Services...
July 24, 2018 - 1:57 pm
The steps below will guide you through configuring the Gmail application to check your UNI email. iOS devices can install it from the App Store. Step 1: Open Gmail application. If you’re already logged in, navigate to the menu tab. If you are not logged in, proceed to step 4. Step 2: Select the drop down arrow to enter account selection. Step 3: Under account selection click on the “Add account” option. Step 4: When prompted to set up email, select Google   Step 5: Verify credentials if necessary Step 6: When adding account, use your UNI email address Step 7: Agree to the...
July 24, 2018 - 1:57 pm
Your CatID grants you access to many systems and services while you are attending classes at or employed by the University of Northern Iowa. Some examples include: Your UNI Google Account (Gmail, calendar, Drive, etc) MyUNIverse portal  Oracle eBusiness Suite (eBiz) LinkedIn Learning online video training When you graduate or otherwise leave UNI (employment ends, transfer to another institution, etc) your access to services will end. This help article outlines some of the more common services and when access ends. UNI Google Account Access to your UNI Google account will end once...
July 24, 2018 - 1:57 pm
Below are examples of just some of the phishing attempts directed at UNI users. Remember, no member of the UNI community should ever ask for your passwords, do not give them out. The security office provides tips to avoid falling for phishing attempts on our phishing page. Example #1 Attn: ACCOUNT OWNER! Dear 'UNI.EDU' webmail user, This message is from the UNIVERSITY LISTSERV MESSAGING CENTER to all our students and staffs currently using the 'UNIVERSITY' email account. We are currently upgrading our database and e-mail account center. We are DE-ACTIVATING all unused accounts in order...
July 24, 2018 - 1:57 pm
Google keeps deleted messages in your trash label/folder for 30 days. The best way to locate an email that you think you deleted is to login to the web client and use the search box.  Once you search look for this text at the bottom of the message list: You can also quickly go straight to your trash label by searching for  label:trash Email emptied from the trash folder is not recoverable! With the ample storage that UNI Gmail provides, it is recommended that you generally never empty your Trash.  Trash folder messages are automatically deleted after 30 days so this will provide you a 30...
July 24, 2018 - 1:57 pm
Class groups are created as announcement-only mailing lists which means only the instructor can send email to the group.  If you wish to allow open discussion among students, here's how. Browse to Google Groups for uni.edu to see a list of the groups you a member of.  If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top. If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI.  Browse to http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page.   Also...
July 24, 2018 - 1:57 pm
Google Apps for Education Core Services Include: Google Email (Gmail) - [ http://google.uni.edu/email  or http://email.uni.edu ] 30 GB of storage is available for Gmail, Drive (see below), and Google+ photos combined.  Gmail is securely powered by the web, so you can be productive from your desk, on the road, at home, and on your mobile phone. Google Calendar - [ http://google.uni.edu/calendar ] With Google Calendar, you can schedule meetings and events with your friends and classmates. Google Drive - [ http://google.uni.edu/drive ] With Google Drive, you can easily collaborate on...
July 24, 2018 - 1:57 pm
CatID Passphrase Complexity Requirements A passphrase must be at least 15 characters long (maximum is 30) and may contain both uppercase and lowercase letters, numbers, symbols, and spaces. While there are no specific requirements for different types of characters to be used, a combination of characters is recommended, such as "my 3rd car was a T-bird" or “I love my passphrase”.  Other important details include:  • Passphrases cannot begin or end with a blank space • Passphrases can contain US English characters • Passphrases cannot contain more than three (3) repeated characters (e.g., “...
July 24, 2018 - 1:57 pm
Departmental groups are updated nightly from current information in the Oracle eBusiness system.  Each group contains addresses for university staff in that particular department. These mailing lists are not restricted in normal use. However, combining multiple groups for a single mailing may be considered abuse and will be dealt with accordingly. These lists include faculty, staff and externals with assignments within the specified organization. Email holds are not recognized for faculty and staff. Externals will not receive the email if they have an email hold on their record. The group...
July 24, 2018 - 1:57 pm
Faculty Focus - Intersession Technology Workshops Faculty Focus features a number of workshops to assist faculty in learning skills to more effectively integrate technology into teaching and learning. These workshops are offered the week just prior to the beginning of the Fall and Spring semesters. The team of Instructional Designers and Faculty Integration Specialists from IT-Educational Technology & Media Services are available during Faculty Focus week to work with faculty through workshops and consultation. Seating is limited. Reservations are required. Click here to view...

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