Support Articles

January 12, 2021 - 8:28 am
Follow these steps to successfully set up the Gmail app on your iOS device to work with your UNI Gmail account.   Step 1: Download and install the Gmail app from the Apple app store and then launch it. Tap the Sign in button at the bottom.   Step 2: On the add account screen, tap Google.   Step 3: Tap Continue when the Gmail app asks to use Google.com to Sign in.   Step 4: Enter your UNI Email address and click Next.   Step 5:  You'll be taken to the UNI CatID login screen. Enter your information and click Login.   Step 6: Authenticate at the Duo prompt as you normally...
January 12, 2021 - 7:10 am
When signing into the University's Google Workspace (formerly known as G Suite for Education) tools our Duo-provisioned users will now need to provide their Duo second factor in order to authenticate. To do so, follow the following steps. Step 1: visit the desired tool's web page, in this case, Gmail. Enter your UNI email address, and click Next.   Step 2: Enter your CatID login information and click Login   Step 3: You will be prompted for your Duo second factor. Proceed as normal here making sure to check the box for remember me for 30 days.
July 24, 2018 - 1:57 pm
The default and preferred sharing setting is to show only free/busy calendar information to other UNI Google Calendar users.  You can change your settings to show more details or keep your calendar completely private. To view the current sharing settings for your calendar: Log into http://www.uni.edu/email Browse to your Calendar using the link in the top menu bar Click on the Gear icon at the top right and select Calendar Settings Click on the Calendars tab. Click Share this calendar next to the calendar you would like to share.   Use the "Share this calendar with others"...
July 24, 2018 - 1:57 pm
  Exporting Google group members: Login to your UNI email account at www.uni.edu/email Click on the "Groups" link at the top of the page. On the "My Groups" page, click on the group to be managed. Click on the "Manage" button at the top right next to the gear icon Click the "Export Members" button
July 24, 2018 - 1:57 pm
To view your class groups via the web interface, log into your UNI email account and click on the apps grid icon at the top of the page followed by the "Groups" icon. If you are unable to locate the "Groups" icon: Browse to https://groups.google.com, click on the apps grid icon and click "Add a shortcut". Please note the following items. Emailing your class group: you do not need to use the Google groups web interface to communicate with your class unless you choose to.  You can simply send email to the class email address.  The formula for a class email address is SUBJECT-1000-01-semester@...
July 24, 2018 - 1:57 pm
Students Students that graduate from UNI are eligible to use a tool called Google Takeout to easily make a back up of or migrate their account data to a different Gmail account while their current UNI account is still active. You can find instructions on how to use Google Takeout in Google's support documentation. If you run into an error message transferring content, you may need to use a private web browser session. Employees Employees, both current and former, are not allowed to use Google Takeout for migrating or downloading personal data from their UNI Google account. Such individuals...
July 24, 2018 - 1:57 pm
Google keeps deleted messages in your trash label/folder for 30 days. The best way to locate an email that you think you deleted is to login to the web client and use the search box.  Once you search look for this text at the bottom of the message list: You can also quickly go straight to your trash label by searching for  label:trash Email emptied from the trash folder is not recoverable! With the ample storage that UNI Gmail provides, it is recommended that you generally never empty your Trash.  Trash folder messages are automatically deleted after 30 days so this will provide you a 30...
July 24, 2018 - 1:57 pm
Google Apps for Education Core Services Include: Google Email (Gmail) - [ http://google.uni.edu/email  or http://email.uni.edu ] 30 GB of storage is available for Gmail, Drive (see below), and Google+ photos combined.  Gmail is securely powered by the web, so you can be productive from your desk, on the road, at home, and on your mobile phone. Google Calendar - [ http://google.uni.edu/calendar ] With Google Calendar, you can schedule meetings and events with your friends and classmates. Google Drive - [ http://google.uni.edu/drive ] With Google Drive, you can easily collaborate on...
July 24, 2018 - 1:57 pm
  Some groups are configured such that anyone who wants to join can do so without needing an invitation from a manager. To join a group that allows self subscription: Send an email to myunigroupname+subscribe@uni.edu. (Substitue myunigroupname with the address of the group you'd like to join.) Within a minute or two, you will receive an email that includes steps to confirm your membership. To leave a group: You can remove yourself from a group using any of these steps: Option 1: Reply to an email from the group with REMOVE ME as the subject of your message. Option 2: Send an email...
July 24, 2018 - 1:57 pm
Q: I have other calendars (rooms, resources, etc.) that I need to create, how can I do this? Departmental resources will be maintained by the department and are not maintained centrally.  The resources (meeting rooms, etc.) are setup as a separate calendar (i.e. the room calendar) and when you invite the (room) to the meeting you have to invite the rather long calendar ID found by looking at the resource's settings to the right of "Calendar Address:".  Critical components are that you need to only give edit rights to only those individuals actually maintaining the calendar settings plus...

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