Support Articles

January 12, 2021 - 8:28 am
Follow these steps to successfully set up the Gmail app on your iOS device to work with your UNI Gmail account.   Step 1: Download and install the Gmail app from the Apple app store and then launch it. Tap the Sign in button at the bottom.   Step 2: On the add account screen, tap Google.   Step 3: Tap Continue when the Gmail app asks to use Google.com to Sign in.   Step 4: Enter your UNI Email address and click Next.   Step 5:  You'll be taken to the UNI CatID login screen. Enter your information and click Login.   Step 6: Authenticate at the Duo prompt as you normally...
January 12, 2021 - 7:33 am
The University's Zoom licensing requires us to authenticate to it using our UNI Google accounts. This process now requires the use of your Duo second factor in order to successfully authenticate. If you are already logged into your Google account in the default web browser on the computer you are trying to access Zoom from, then you should be taken right into the Zoom application interface. However, if you aren't logged into your UNI Google account already, you may need to follow these steps in order to successfully authenticate to the Zoom web conferencing software. Step 1: Launch the Zoom...
January 12, 2021 - 7:10 am
When signing into the University's Google Workspace (formerly known as G Suite for Education) tools our Duo-provisioned users will now need to provide their Duo second factor in order to authenticate. To do so, follow the following steps. Step 1: visit the desired tool's web page, in this case, Gmail. Enter your UNI email address, and click Next.   Step 2: Enter your CatID login information and click Login   Step 3: You will be prompted for your Duo second factor. Proceed as normal here making sure to check the box for remember me for 30 days.
July 24, 2018 - 1:57 pm
The default and preferred sharing setting is to show only free/busy calendar information to other UNI Google Calendar users.  You can change your settings to show more details or keep your calendar completely private. To view the current sharing settings for your calendar: Log into http://www.uni.edu/email Browse to your Calendar using the link in the top menu bar Click on the Gear icon at the top right and select Calendar Settings Click on the Calendars tab. Click Share this calendar next to the calendar you would like to share.   Use the "Share this calendar with others" setting...
July 24, 2018 - 1:57 pm
  Exporting Google group members: Login to your UNI email account at www.uni.edu/email Click on the "Groups" link at the top of the page. On the "My Groups" page, click on the group to be managed. Click on the "Manage" button at the top right next to the gear icon Click the "Export Members" button
July 24, 2018 - 1:57 pm
To view your class groups via the web interface, log into your UNI email account and click on the apps grid icon at the top of the page followed by the "Groups" icon. If you are unable to locate the "Groups" icon: Browse to https://groups.google.com, click on the apps grid icon and click "Add a shortcut". Please note the following items. Emailing your class group: you do not need to use the Google groups web interface to communicate with your class unless you choose to.  You can simply send email to the class email address.  The formula for a class email address is SUBJECT-1000-01-semester@...
July 24, 2018 - 1:57 pm
The steps below will guide you through configuring the Gmail application to check your UNI email. iOS devices can install it from the App Store. Step 1: Open Gmail application. If you’re already logged in, navigate to the menu tab. If you are not logged in, proceed to step 4. Step 2: Select the drop down arrow to enter account selection. Step 3: Under account selection click on the “Add account” option. Step 4: When prompted to set up email, select Google   Step 5: Verify credentials if necessary Step 6: When adding account, use your UNI email address Step 7: Agree to the...
July 24, 2018 - 1:57 pm
Google keeps deleted messages in your trash label/folder for 30 days. The best way to locate an email that you think you deleted is to login to the web client and use the search box.  Once you search look for this text at the bottom of the message list: You can also quickly go straight to your trash label by searching for label:trash Email emptied from the trash folder is not recoverable! With the ample storage that UNI Gmail provides, it is recommended that you generally never empty your Trash.  Trash folder messages are automatically deleted after 30 days so this will provide you a 30...
July 24, 2018 - 1:57 pm
Google Apps for Education Core Services Include: Google Email (Gmail) - [ http://google.uni.edu/email  or http://email.uni.edu ] 30 GB of storage is available for Gmail, Drive (see below), and Google+ photos combined.  Gmail is securely powered by the web, so you can be productive from your desk, on the road, at home, and on your mobile phone. Google Calendar - [ http://google.uni.edu/calendar ] With Google Calendar, you can schedule meetings and events with your friends and classmates. Google Drive - [ http://google.uni.edu/drive ] With Google Drive, you can easily collaborate on...
July 24, 2018 - 1:57 pm
Academic departments can request a group to communicate to students of a particular major or minor.  Use of these groups should be restricted to a small set of people usually designated by the Department Head.  Once created, the groups are updated nightly using data from the SIS. The group names are based upon the 3-character codes assigned by the Registrar's office.   To request a major/minor group email servicedesk@uni.edu the following: 3-character major/minor code The specific SIS plan codes to be used as criteria when adding students Short list of faculty/staff that should be allowed...

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