Support Articles
July 24, 2018 - 1:57 pm
Browse to Google Groups for uni.edu to see a list of the groups you a member of. If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top.
If the URL in the address bar does not end with uni.edu, you are at Google's public group directory which is not maintained by UNI. Click on http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page.
Complete instructions on removing yourself from a Google Group can be found here:
http://support.google.com/groups/bin/answer.py?hl=en&answer=46608
Please note that you cannot remove...
July 24, 2018 - 1:57 pm
If you are able to login using a web browser but your mobile device or email client does not accept your password/passphrase, you can try the following.
First, log in using the web client: http://www.uni.edu/email.
Once you can see your inbox, visit http://www.google.com/accounts/DisplayUnlockCaptcha with the same web browser without logging out. If necessary, enter the letters in the distorted CAPTCHA picture.
Click Continue.
Restart your mail client and try accessing messages in your email client again.
For Google's full article on this topic follow this url:
http://support.google...
July 24, 2018 - 1:57 pm
If you know or even suspect your passphrase or account may have been compromised, you should immediately:
Notify the IT Service Desk of the security breach. Call 319-273-5555 immediately. The IT Service Desk will then notify the Information Security office and applicable system administrators on your behalf.
Change all of your UNI passphrases (see here). Have them reset if necessary.
Notify your supervisor as soon as possible.
Work with your computer support staff to make sure your accounts are functioning properly.
Never send your UNI passphrase via e-mail, instant message, or...
July 24, 2018 - 1:57 pm
Before you begin, browse to Google Groups for uni.edu to see a list of the groups you a member of. To do this, log into your UNI Gmail account, you can click on the apps grid icon at the top, then on "Groups".
If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI. Click on http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page.
Videos
Remove members from a group
Add members to a group
To remove members from a group that you manage:
On the "my groups" page, click on the group...
July 24, 2018 - 1:57 pm
For updated documentation, visit: https://servicehub.uni.edu/docs/display/SH/Configure+Remote+Desktop+Connection+in+Windows
July 24, 2018 - 1:57 pm
To view your class groups via the web interface, log into your UNI email account and click on the apps grid icon at the top of the page followed by the "Groups" icon.
If you are unable to locate the "Groups" icon: Browse to https://groups.google.com, click on the apps grid icon and click "Add a shortcut".
Please note the following items.
Emailing your class group: you do not need to use the Google groups web interface to communicate with your class unless you choose to. You can simply send email to the class email address. The formula for a class email address is SUBJECT-1000-01-semester@...
July 24, 2018 - 1:57 pm
Poll Everywhere uses standard web technology to gather live responses. This technology, which works through texting, the web and/or Twitter, offers a cost-effective polling option for use with your classes. UNI has a site wide license that allows for more advanced features than the "free" version of Poll Everywhere.
For more information about Poll Everywhere and how you could use it for your classes, please fill out this form.
To learn more about Poll Everywhere, see this 2 minute video on how it works.
Apply for a Poll Everywhere Account
Poll Everywhere is available to all UNI faculty...
July 24, 2018 - 1:57 pm
Your Mac OS X-based laptop will try to connect to available WiFi networks in the order they are listed in the networking preferences. This can sometimes be an issue while on campus if you have connected to the attwifi network in the past and your Mac is prioritizing it above the WiFi-UNI network. The following instructions will walk you through checking your WiFi network priority list and ensuring that WiFi-UNI is at the top for the quickest and surest connection while on campus.
1. After booting and logging into your Mac, look at the menu bar in the top right-hand corner for the wireless...
July 24, 2018 - 1:57 pm
Submitted Role Requests
In this example we have logged in as user gp259235; Glen Parks. In the Submitted Role Request section we are looking at role request he submitted, either for himself or any other employee he requested roles for. In this example Glen has 6 active requests. By left clicking on any column headings you can sort by ascending or descending order.
Glen can check the status of the roles he requested here. The status list is below:
Role Request Status List
SRS-SUBMITTED Request submitted in SRS (this will not be seen if...
July 24, 2018 - 1:57 pm
UNI Security Request System
This document is intended to introduce you to the Security Request System (SRS) and explain why it was built, how it works, how to get help in using it and the initial steps for going live. If you have questions on the system, please contact the IT Service Desk (x3-5555 or servicedesk@uni.edu) and they will either answer your question or get you in touch with someone that can.
Why do we need a system to manage security requests?
The Security Request System (SRS) was identified as a need here at UNI after the implementation of the e-Business system. Paper forms...
Pages
- ITTC 36
- (319) 273-5555
