Support Articles

July 24, 2018 - 1:57 pm
Google keeps deleted messages in your trash label/folder for 30 days. The best way to locate an email that you think you deleted is to login to the web client and use the search box.  Once you search look for this text at the bottom of the message list: You can also quickly go straight to your trash label by searching for  label:trash Email emptied from the trash folder is not recoverable! With the ample storage that UNI Gmail provides, it is recommended that you generally never empty your Trash.  Trash folder messages are automatically deleted after 30 days so this will provide you a 30...
July 24, 2018 - 1:57 pm
Class groups are created as announcement-only mailing lists which means only the instructor can send email to the group.  If you wish to allow open discussion among students, here's how. Browse to Google Groups for uni.edu to see a list of the groups you a member of.  If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top. If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI.  Browse to http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page.   Also...
July 24, 2018 - 1:57 pm
  Exporting Google group members: Login to your UNI email account at www.uni.edu/email Click on the "Groups" link at the top of the page. On the "My Groups" page, click on the group to be managed. Click on the "Manage" button at the top right next to the gear icon Click the "Export Members" button
July 24, 2018 - 1:57 pm
Google Apps for Education Core Services Include: Google Email (Gmail) - [ http://google.uni.edu/email  or http://email.uni.edu ] 30 GB of storage is available for Gmail, Drive (see below), and Google+ photos combined.  Gmail is securely powered by the web, so you can be productive from your desk, on the road, at home, and on your mobile phone. Google Calendar - [ http://google.uni.edu/calendar ] With Google Calendar, you can schedule meetings and events with your friends and classmates. Google Drive - [ http://google.uni.edu/drive ] With Google Drive, you can easily collaborate on...
July 24, 2018 - 1:57 pm
CatID Passphrase Complexity Requirements A passphrase must be at least 15 characters long (maximum is 30) and may contain both uppercase and lowercase letters, numbers, symbols, and spaces. While there are no specific requirements for different types of characters to be used, a combination of characters is recommended, such as "my 3rd car was a T-bird" or “I love my passphrase”.  Other important details include:  • Passphrases cannot begin or end with a blank space • Passphrases can contain US English characters • Passphrases cannot contain more than three (3) repeated characters (e.g., “...
July 24, 2018 - 1:57 pm
Departmental groups are updated nightly from current information in the Oracle eBusiness system.  Each group contains addresses for university staff in that particular department. These mailing lists are not restricted in normal use. However, combining multiple groups for a single mailing may be considered abuse and will be dealt with accordingly. These lists include faculty, staff and externals with assignments within the specified organization. Email holds are not recognized for faculty and staff. Externals will not receive the email if they have an email hold on their record. The group...
July 24, 2018 - 1:57 pm
Faculty Focus - Intersession Technology Workshops Faculty Focus features a number of workshops to assist faculty in learning skills to more effectively integrate technology into teaching and learning. These workshops are offered the week just prior to the beginning of the Fall and Spring semesters. The team of Instructional Designers and Faculty Integration Specialists from IT-Educational Technology & Media Services are available during Faculty Focus week to work with faculty through workshops and consultation. Seating is limited. Reservations are required. Click here to view...
July 24, 2018 - 1:57 pm
  Some groups are configured such that anyone who wants to join can do so without needing an invitation from a manager. To join a group that allows self subscription: Send an email to myunigroupname+subscribe@uni.edu. (Substitue myunigroupname with the address of the group you'd like to join.) Within a minute or two, you will receive an email that includes steps to confirm your membership. To leave a group: You can remove yourself from a group using any of these steps: Option 1: Reply to an email from the group with REMOVE ME as the subject of your message. Option 2: Send an email...
July 24, 2018 - 1:57 pm
The CatID Account Recovery Tool allows you to register alternate contact information, either a non-UNI email address or a cell phone number, in order to allow you to reset your CatID passphrase sometime in the future should you forget it. Follow the instructions below to set up your recovery capabilities. Step 1: Log into MyUNIverse. Once logged in, look in the upper-right-hand corner for the pagelet titled My Account. There you'll see a link titled CatID Account Recovery Setup. Click that. Step 2: If you've not yet registered to use the new Account Recovery Tool, then you'll be presented...
July 24, 2018 - 1:57 pm
Request Role You can request a role for yourself or any other user. By default you are requesting a role for yourself unless you change it by selecting the change user button. Note: you can never request the same role twice for the same user. If there is an active request for that role, the role cannot requested again.   To change users left click the “change user” button and the following screen will come up.     You can select a user based on their username/UNI ID number or by first name/last name. After searching for the user make sure to left click the radio button for that user...

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