Support Articles
July 24, 2018 - 1:57 pm
The CatID Account Recovery Tool allows you to register alternate contact information, either a non-UNI email address or a cell phone number, in order to allow you to reset your CatID passphrase sometime in the future should you forget it. Follow the instructions below to set up your recovery capabilities.
Step 1: Log into MyUNIverse. Once logged in, look in the upper-right-hand corner for the pagelet titled My Account. There you'll see a link titled CatID Account Recovery Setup. Click that.
Step 2: If you've not yet registered to use the new Account Recovery Tool, then you'll be presented...
July 24, 2018 - 1:57 pm
Request Role
You can request a role for yourself or any other user. By default you are requesting a role for yourself unless you change it by selecting the change user button. Note: you can never request the same role twice for the same user. If there is an active request for that role, the role cannot requested again.
To change users left click the “change user” button and the following screen will come up.
You can select a user based on their username/UNI ID number or by first name/last name. After searching for the user make sure to left click the radio button for that user...
July 24, 2018 - 1:57 pm
Search Roles
Search Roles is a function that allows you to get information on different roles.
In the system pulldown box select a system and left click the "search role" button.
You left click the radio button to the left of the role under the select column and can then select to view the role or request the role by left clicking the corresponding button.
When you click the "View Role" button the following information on the role will appear.
To return to the Search Role page just left click the "back to role search" button.
If you have...
July 24, 2018 - 1:57 pm
SRS (Security Request System) Frequently Asked Questions
What is the SRS system and why do I need to use it?
There are many reasons for the SRS system. A good explanation of the system and what is does can be found at:
https://www.uni.edu/its/kb/9041
How long do I have to complete the workflow items?
We understand those back offices with large numbers may take weeks to get through them all. All we ask at this point is that you spend some time each week focused on getting these done. Our goal is to have them all completed by mid October. As we approach that time, we will begin...
July 24, 2018 - 1:57 pm
The Oracle e-Business Suite will be upgraded on Tuesday, October 2nd, and will receive a new login experience. This new experience requires a one-time setup to function properly. Follow the instructions below to configure your Secure TextPad and phrase.
When you navigate to ebiz.uni.edu on September 14th, you will be greeted by the new login experience. You'll notice it is slightly different. The first screen asks only for your CatID user name. Enter it and click Continue.
You'll be greeted by the Secure TextPad. This device has a space to enter your password. Enter your password and...
July 24, 2018 - 1:57 pm
Students
Students that graduate from UNI are eligible to use a tool called Google Takeout to easily make a back up of or migrate their account data to a different Gmail account while their current UNI account is still active. You can find instructions on how to use Google Takeout in Google's support documentation. If you run into an error message transferring content, you may need to use a private web browser session.
Employees
Employees, both current and former, are not allowed to use Google Takeout for migrating or downloading personal data from their UNI Google account. Such individuals...
July 24, 2018 - 1:57 pm
Browse to Google Groups for uni.edu to see a list of the groups you a member of. If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top.
If the URL in the address bar does not end with uni.edu, you are at Google's public group directory which is not maintained by UNI. Click on http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page.
Complete instructions on removing yourself from a Google Group can be found here:
http://support.google.com/groups/bin/answer.py?hl=en&answer=46608
Please note that you cannot remove...
July 24, 2018 - 1:57 pm
If you are able to login using a web browser but your mobile device or email client does not accept your password/passphrase, you can try the following.
First, log in using the web client: http://www.uni.edu/email.
Once you can see your inbox, visit http://www.google.com/accounts/DisplayUnlockCaptcha with the same web browser without logging out. If necessary, enter the letters in the distorted CAPTCHA picture.
Click Continue.
Restart your mail client and try accessing messages in your email client again.
For Google's full article on this topic follow this url:
http://support.google...
July 24, 2018 - 1:57 pm
If you know or even suspect your passphrase or account may have been compromised, you should immediately:
Notify the IT Service Desk of the security breach. Call 319-273-5555 immediately. The IT Service Desk will then notify the Information Security office and applicable system administrators on your behalf.
Change all of your UNI passphrases (see here). Have them reset if necessary.
Notify your supervisor as soon as possible.
Work with your computer support staff to make sure your accounts are functioning properly.
Never send your UNI passphrase via e-mail, instant message, or...
July 24, 2018 - 1:57 pm
Before you begin, browse to Google Groups for uni.edu to see a list of the groups you a member of. To do this, log into your UNI Gmail account, you can click on the apps grid icon at the top, then on "Groups".
If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI. Click on http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page.
Videos
Remove members from a group
Add members to a group
To remove members from a group that you manage:
On the "my groups" page, click on the group...
Pages
- ITTC 36
- (319) 273-5555
