Support Articles
July 24, 2018 - 1:57 pm
Your CatID grants you access to many systems and services while you are attending classes at or employed by the University of Northern Iowa. Some examples include:
Your UNI Google Account (Gmail, calendar, Drive, etc)
MyUNIverse portal
Oracle eBusiness Suite (eBiz)
LinkedIn Learning online video training
When you graduate or otherwise leave UNI (employment ends, transfer to another institution, etc) your access to services will end. This help article outlines some of the more common services and when access ends.
UNI Google Account
Access to your UNI Google account will end once...
July 24, 2018 - 1:57 pm
Below are examples of just some of the phishing attempts directed at UNI users. Remember, no member of the UNI community should ever ask for your passwords, do not give them out. The security office provides tips to avoid falling for phishing attempts on our phishing page.
Example #1
Attn: ACCOUNT OWNER!
Dear 'UNI.EDU' webmail user,
This message is from the UNIVERSITY LISTSERV MESSAGING CENTER to all our students and staffs currently using the 'UNIVERSITY' email account. We are currently upgrading our database and e-mail account center. We are DE-ACTIVATING all unused accounts in order...
July 24, 2018 - 1:57 pm
Google keeps deleted messages in your trash label/folder for 30 days.
The best way to locate an email that you think you deleted is to login to the web client and use the search box. Once you search look for this text at the bottom of the message list:
You can also quickly go straight to your trash label by searching for
label:trash
Email emptied from the trash folder is not recoverable!
With the ample storage that UNI Gmail provides, it is recommended that you generally never empty your Trash. Trash folder messages are automatically deleted after 30 days so this will provide you a 30...
July 24, 2018 - 1:57 pm
Class groups are created as announcement-only mailing lists which means only the instructor can send email to the group. If you wish to allow open discussion among students, here's how.
Browse to Google Groups for uni.edu to see a list of the groups you a member of. If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top.
If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI. Browse to http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page. Also...
July 24, 2018 - 1:57 pm
Departmental
SSH to your account on sunny.uni.edu and use the command line tool "passwd".
Faculty / Staff / Student
Now uses CatID. See CatID passphrase reset instructions.
July 24, 2018 - 1:57 pm
When you use the Internet to access web pages, files, images and other downloaded content, your web browser caches information on your computer. Sometimes clearing this information will resolve issues accessing a web application. Note: Clearing your browsing history may also remove any saved login information on any other websites.
Mozilla Firefox
Press the SHIFT+CONTROL+DELETE keys on your keyboard at the same time
OR
From the Tools menu at the top of the browser window, select Clear Recent History. Note: If you don’t have the top navigation menu, use the Firefox icon in the...
July 24, 2018 - 1:57 pm
Departmental groups are updated nightly from current information in the Oracle eBusiness system. Each group contains addresses for university staff in that particular department. These mailing lists are not restricted in normal use. However, combining multiple groups for a single mailing may be considered abuse and will be dealt with accordingly.
These lists include faculty, staff and externals with assignments within the specified organization. Email holds are not recognized for faculty and staff. Externals will not receive the email if they have an email hold on their record.
The group...
July 24, 2018 - 1:57 pm
Faculty Focus - Intersession Technology Workshops
Faculty Focus features a number of workshops to assist faculty in learning skills to more effectively integrate technology into teaching and learning. These workshops are offered the week just prior to the beginning of the Fall and Spring semesters. The team of Instructional Designers and Faculty Integration Specialists from IT-Educational Technology & Media Services are available during Faculty Focus week to work with faculty through workshops and consultation.
Seating is limited.
Reservations are required.
Click here to view...
July 24, 2018 - 1:57 pm
Some groups are configured such that anyone who wants to join can do so without needing an invitation from a manager.
To join a group that allows self subscription:
Send an email to myunigroupname+subscribe@uni.edu. (Substitue myunigroupname with the address of the group you'd like to join.)
Within a minute or two, you will receive an email that includes steps to confirm your membership.
To leave a group:
You can remove yourself from a group using any of these steps:
Option 1: Reply to an email from the group with REMOVE ME as the subject of your message.
Option 2: Send an email...
July 24, 2018 - 1:57 pm
The CatID Account Recovery Tool allows you to register alternate contact information, either a non-UNI email address or a cell phone number, in order to allow you to reset your CatID passphrase sometime in the future should you forget it. Follow the instructions below to set up your recovery capabilities.
Step 1: Log into MyUNIverse. Once logged in, look in the upper-right-hand corner for the pagelet titled My Account. There you'll see a link titled CatID Account Recovery Setup. Click that.
Step 2: If you've not yet registered to use the new Account Recovery Tool, then you'll be presented...
Pages
- ITTC 36
- (319) 273-5555
