Access the Citrix virtual environment

Web Browser (Recommended) 


Navigate to and sign in with your CatID and password.
 Citrix login

Multi-Factor Authentication via Duo is turned on for Citrix . If Duo is turned on for your account, you will be prompted by Duo for each new device or browser. 

Once you see the prompt, you may optionally check Remember me for 30 days first and then click Send me a push

Duo Prompt for Google, Check remember me for 30 days and send me a push.


You will receive your prompt via Duo for the Citrix Netscaler VDI, press Approve

Phone Duo Prompt will come from Citrix NetScaler and will require approval.

Navigate to the Desktop or Apps tab, depending on what you would like to use. Click on an application or the desktop you wish to launch! 
Apps and Desktops Citrix view

You can also select the star in the top left corner, and the app/desktop will show up on your Home tab the next time you login. 


Local Client 

Installers and guide can be found at: Installing Citrix Workspace and Connecting to Citrix environment

UNI Machine Setup 

If you are wanting to install the Citrix Workspace on a UNI managed device, follow these instructions: 

How to Install Citrix Workspace on a UNI Windows managed device

How to Install Citrix Workspace on a UNI MacOS managed device

At the Add Account prompt you will need to enter:

Add account


Local Client Reset 

If you are using a local client, you may need to reset your client, follow the directions below depending on your Operating System. 

Reset Citrix Workspace for MacOS

Reset Citrix Workspace for Windows


Peter Callaghan - Infrastructure Systems Manager, Network & Infrastructure Services
Rodd Grady - Systems Administrator, Network & Infrastructure Services
  • ITTC 36
  • (319) 273-5555
  • Service Hub