Support Articles

July 24, 2018 - 1:57 pm
When you use the Internet to access web pages, files, images and other downloaded content, your web browser caches information on your computer.  Sometimes clearing this information will resolve issues accessing a web application. Note: Clearing your browsing history may also remove any saved login information on any other websites. Mozilla Firefox Press the SHIFT+CONTROL+DELETE keys on your keyboard at the same time OR From the Tools menu at the top of the browser window, select Clear Recent History.  Note: If you don’t have the top navigation menu, use the Firefox icon in the...
July 24, 2018 - 1:57 pm
The UNI Physical Plant owns mailing lists that are organized by office building.  They were created to aid that office in notifying building occupants when planned service outages (heat, water, power, etc.) were scheduled.  These lists are not restricted to use by only the Physical Plant, but that office should be consulted first by others wishing to use them. These lists include faculty, staff and externals with offices in the specified building. Email holds are not recognized for faculty and staff. Externals will not receive the email if they have an email hold on their record. The list...
July 24, 2018 - 1:57 pm
Open Educational Resources (OER) are any resources available at little or no cost that can be used for teaching, learning, or research. The term can include textbooks, course readings, and other learning content; simulations, games, and other learning applications; syllabi, quizzes, and assessment tools; and virtually any other material that can be used for educational purposes. OER typically refers to electronic resources, including those in multimedia formats, and such materials are generally released under a Creative Commons or similar license that supports open or nearly open use of the...
July 24, 2018 - 1:57 pm
Faculty who use True-False or Multiple Choice examinations for their classes will find Test Scoring Services to be a valuable time saver.  This document describes our standard service and briefly outlines the procedures for having exams scored and analyzed.  Standard Scoring and Analysis:  Our standard system can handle tests with up to 200 items when there are no more than five responses per question or tests with up to 120 items when there are a maximum of 10 responses per question.  Each question must have a single correct answer.  For such tests, Test Scoring Services will score the test...
July 24, 2018 - 1:57 pm
Eduroam is an International federation of education and research WiFi networks. It provides a secure wireless network for CatID users at thousands of locations. Map of US institutions. If you have a personal device or UNI-managed Apple product, select the eduroam wireless network. Sign in using your [CatID username]@uni.edu. Example, jpanther@uni.edu If you have a UNI-managed Windows computer, please do the following to connect to eduroam outside of the UNI network: Open up the list of wifi networks Instead of choosing eduroam choose eduroam Offsite Sign in using your [CatID username]@...
July 24, 2018 - 1:57 pm
Security Request System Help Page System Overview View detailed information about the SRS system Frequently Asked Questions View a list of FAQs on the SRS system and become more efficient using the system. My Roles View all past and present roles, as well as role requests submitted for you. Submitted Role Requests View all role requests that you have submitted for yourself or others. Request Role Fill out a form to request a role. Search Roles Search roles to view or request. Manage Security Templates View the article on managing security templates. Setting up E-Business...
July 24, 2018 - 1:57 pm
How to share your worklist How to give another person access to your worklist for a period of time.  You might want to do this if you are going to be gone for a period of time, or if you have a large number of approvals to go through.  Remember who you are giving this access to, is acting on your behalf, and you should trust that they are able to make the decisions that need to be made. First log in to e-Business and click on the Worklist Access as shown below:   Selecting worklist access produces the screen below; at this point click on the Grant Worklist Access button.     The...
July 24, 2018 - 1:57 pm
Information Technology has deployed the eduroam network to select outdoor locations on campus. Work will continue to install access points in places where students, faculty, and staff congregate outdoors. The following map shows the current coverage area in purple. The areas in yellow will be coming soon.  
July 24, 2018 - 1:57 pm
UNI Alumni are eligible to have a Google Alumni email account after graduation. To sign up, follow the steps below: You will receive an email with signup instructions, directing you to sign up through emailrequest.uni.edu Use your CatID to sign in. After signing in, your eligibility will be shown. Eligible Alumni If you're eligible for a new account, you can sign up and log in: Click on the Request an Alumni account link: Select a new email address in the @alumni.uni.edu domain: Type in a password for your account (at least 15 characters long). Tip: Write this down to help...
July 24, 2018 - 1:57 pm
Anti-virus and anti-spyware software, more easily defined as anti-malware software, are probably the most important pieces of software any Windows system can have.  While Macs, Linux, and other systems are vulnerable to virus and spyware attacks as well, the design of their systems and their lower market share has made them less desirable to malicious software developers. PLEASE NOTE: This article is intended for personally-owned machines only.  UNI systems should have their anti-virus and anti-spyware software managed by the appropriate support staff. Why do they want to Attack my System...

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