Support Articles

July 24, 2018 - 1:57 pm
Faculty Focus - Intersession Technology Workshops Faculty Focus features a number of workshops to assist faculty in learning skills to more effectively integrate technology into teaching and learning. These workshops are offered the week just prior to the beginning of the Fall and Spring semesters. The team of Instructional Designers and Faculty Integration Specialists from IT-Educational Technology & Media Services are available during Faculty Focus week to work with faculty through workshops and consultation. Seating is limited. Reservations are required. Click here to view...
July 24, 2018 - 1:57 pm
  Some groups are configured such that anyone who wants to join can do so without needing an invitation from a manager. To join a group that allows self subscription: Send an email to myunigroupname+subscribe@uni.edu. (Substitue myunigroupname with the address of the group you'd like to join.) Within a minute or two, you will receive an email that includes steps to confirm your membership. To leave a group: You can remove yourself from a group using any of these steps: Option 1: Reply to an email from the group with REMOVE ME as the subject of your message. Option 2: Send an email...
July 24, 2018 - 1:57 pm
The CatID Account Recovery Tool allows you to register alternate contact information, either a non-UNI email address or a cell phone number, in order to allow you to reset your CatID passphrase sometime in the future should you forget it. Follow the instructions below to set up your recovery capabilities. Step 1: Log into MyUNIverse. Once logged in, look in the upper-right-hand corner for the pagelet titled My Account. There you'll see a link titled CatID Account Recovery Setup. Click that. Step 2: If you've not yet registered to use the new Account Recovery Tool, then you'll be presented...
July 24, 2018 - 1:57 pm
Request Role You can request a role for yourself or any other user. By default you are requesting a role for yourself unless you change it by selecting the change user button. Note: you can never request the same role twice for the same user. If there is an active request for that role, the role cannot requested again.   To change users left click the “change user” button and the following screen will come up.     You can select a user based on their username/UNI ID number or by first name/last name. After searching for the user make sure to left click the radio button for that user...
July 24, 2018 - 1:57 pm
How to share your worklist How to give another person access to your worklist for a period of time.  You might want to do this if you are going to be gone for a period of time, or if you have a large number of approvals to go through.  Remember who you are giving this access to, is acting on your behalf, and you should trust that they are able to make the decisions that need to be made. First log in to e-Business and click on the Worklist Access as shown below:   Selecting worklist access produces the screen below; at this point click on the Grant Worklist Access button.     The...
July 24, 2018 - 1:57 pm
The Oracle e-Business Suite will be upgraded on Tuesday, October 2nd, and will receive a new login experience. This new experience requires a one-time setup to function properly. Follow the instructions below to configure your Secure TextPad and phrase. When you navigate to ebiz.uni.edu on September 14th, you will be greeted by the new login experience. You'll notice it is slightly different. The first screen asks only for your CatID user name. Enter it and click Continue.   You'll be greeted by the Secure TextPad. This device has a space to enter your password. Enter your password and...
July 24, 2018 - 1:57 pm
Students Students that graduate from UNI are eligible to use a tool called Google Takeout to easily make a back up of or migrate their account data to a different Gmail account while their current UNI account is still active. You can find instructions on how to use Google Takeout in Google's support documentation. If you run into an error message transferring content, you may need to use a private web browser session. Employees Employees, both current and former, are not allowed to use Google Takeout for migrating or downloading personal data from their UNI Google account. Such individuals...
July 24, 2018 - 1:57 pm
Browse to Google Groups for uni.edu to see a list of the groups you a member of.  If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top. If the URL in the address bar does not end with uni.edu, you are at Google's public group directory which is not maintained by UNI.  Click on http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page. Complete instructions on removing yourself from a Google Group can be found here: http://support.google.com/groups/bin/answer.py?hl=en&answer=46608 Please note that you cannot remove...
July 24, 2018 - 1:57 pm
If you are able to login using a web browser but your mobile device or email client does not accept your password/passphrase, you can try the following. First, log in using the web client: http://www.uni.edu/email. Once you can see your inbox, visit http://www.google.com/accounts/DisplayUnlockCaptcha with the same web browser without logging out. If necessary, enter the letters in the distorted CAPTCHA picture. Click Continue. Restart your mail client and try accessing messages in your email client again. For Google's full article on this topic follow this url: http://support.google...
July 24, 2018 - 1:57 pm
If you know or even suspect your passphrase or account may have been compromised, you should immediately: Notify the IT Service Desk of the security breach. Call 319-273-5555 immediately. The IT Service Desk will then notify the Information Security office and applicable system administrators on your behalf. Change all of your UNI passphrases (see here). Have them reset if necessary. Notify your supervisor as soon as possible. Work with your computer support staff to make sure your accounts are functioning properly. Never send your UNI passphrase via e-mail, instant message, or...

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