Support Articles
July 24, 2018 - 1:57 pm
Your Mac OS X-based laptop will try to connect to available WiFi networks in the order they are listed in the networking preferences. This can sometimes be an issue while on campus if you have connected to the attwifi network in the past and your Mac is prioritizing it above the WiFi-UNI network. The following instructions will walk you through checking your WiFi network priority list and ensuring that WiFi-UNI is at the top for the quickest and surest connection while on campus.
1. After booting and logging into your Mac, look at the menu bar in the top right-hand corner for the wireless...
July 24, 2018 - 1:57 pm
Submitted Role Requests
In this example we have logged in as user gp259235; Glen Parks. In the Submitted Role Request section we are looking at role request he submitted, either for himself or any other employee he requested roles for. In this example Glen has 6 active requests. By left clicking on any column headings you can sort by ascending or descending order.
Glen can check the status of the roles he requested here. The status list is below:
Role Request Status List
SRS-SUBMITTED Request submitted in SRS (this will not be seen if...
July 24, 2018 - 1:57 pm
UNI Security Request System
This document is intended to introduce you to the Security Request System (SRS) and explain why it was built, how it works, how to get help in using it and the initial steps for going live. If you have questions on the system, please contact the IT Service Desk (x3-5555 or servicedesk@uni.edu) and they will either answer your question or get you in touch with someone that can.
Why do we need a system to manage security requests?
The Security Request System (SRS) was identified as a need here at UNI after the implementation of the e-Business system. Paper forms...
July 24, 2018 - 1:57 pm
The University of Northern Iowa is committed to protecting the data entrusted to its care. An easy and relatively transparent way to aid in achieving this goal is the encryption of hard drives used on university-owned computers. Whole Disk Encryption (WDE) works by converting the data stored on the drive in such a way that it is undecipherable without the decryption key, thereby protecting the data from theft if the computer is stolen or operated by an unauthorized person. When an authorized user starts the computer and logs in, their passphrase permits the computer to decrypt the contents...
July 24, 2018 - 1:57 pm
Private web browsing is a privacy feature in some web browsers to disable browsing history and the web cache. It can be used as an alternative to needing to clear your browser history.
Firefox
Click the menu button in the top right corner with three lines and then click New Private Window.
Chrome
At the top right, click the three vertical dots (More) and then New Incognito Window.
You can also use a keyboard shortcut to open an Incognito window:
Windows, Linux, or Chrome OS: Press Ctrl + Shift + n.
Mac: Press ⌘ + Shift + n.
Safari
Choose File > New Private Window
Edge...
July 24, 2018 - 1:57 pm
The steps below will guide you through configuring the Gmail application to check your UNI email. iOS devices can install it from the App Store.
Step 1: Open Gmail application. If you’re already logged in, navigate to the menu tab. If you are not logged in, proceed to step 4.
Step 2: Select the drop down arrow to enter account selection.
Step 3: Under account selection click on the “Add account” option.
Step 4: When prompted to set up email, select Google
Step 5: Verify credentials if necessary
Step 6: When adding account, use your UNI email address
Step 7: Agree to the...
July 24, 2018 - 1:57 pm
Your CatID grants you access to many systems and services while you are attending classes at or employed by the University of Northern Iowa. Some examples include:
Your UNI Google Account (Gmail, calendar, Drive, etc)
MyUNIverse portal
Oracle eBusiness Suite (eBiz)
LinkedIn Learning online video training
When you graduate or otherwise leave UNI (employment ends, transfer to another institution, etc) your access to services will end. This help article outlines some of the more common services and when access ends.
UNI Google Account
Access to your UNI Google account will end once...
July 24, 2018 - 1:57 pm
Below are examples of just some of the phishing attempts directed at UNI users. Remember, no member of the UNI community should ever ask for your passwords, do not give them out. The security office provides tips to avoid falling for phishing attempts on our phishing page.
Example #1
Attn: ACCOUNT OWNER!
Dear 'UNI.EDU' webmail user,
This message is from the UNIVERSITY LISTSERV MESSAGING CENTER to all our students and staffs currently using the 'UNIVERSITY' email account. We are currently upgrading our database and e-mail account center. We are DE-ACTIVATING all unused accounts in order...
July 24, 2018 - 1:57 pm
Google keeps deleted messages in your trash label/folder for 30 days.
The best way to locate an email that you think you deleted is to login to the web client and use the search box. Once you search look for this text at the bottom of the message list:
You can also quickly go straight to your trash label by searching for
label:trash
Email emptied from the trash folder is not recoverable!
With the ample storage that UNI Gmail provides, it is recommended that you generally never empty your Trash. Trash folder messages are automatically deleted after 30 days so this will provide you a 30...
July 24, 2018 - 1:57 pm
Class groups are created as announcement-only mailing lists which means only the instructor can send email to the group. If you wish to allow open discussion among students, here's how.
Browse to Google Groups for uni.edu to see a list of the groups you a member of. If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top.
If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI. Browse to http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page. Also...
Pages
- ITTC 36
- (319) 273-5555
