Support Articles
July 24, 2018 - 1:57 pm
Search Roles
Search Roles is a function that allows you to get information on different roles.
In the system pulldown box select a system and left click the "search role" button.
You left click the radio button to the left of the role under the select column and can then select to view the role or request the role by left clicking the corresponding button.
When you click the "View Role" button the following information on the role will appear.
To return to the Search Role page just left click the "back to role search" button.
If you have...
July 24, 2018 - 1:57 pm
SRS (Security Request System) Frequently Asked Questions
What is the SRS system and why do I need to use it?
There are many reasons for the SRS system. A good explanation of the system and what is does can be found at:
https://www.uni.edu/its/kb/9041
How long do I have to complete the workflow items?
We understand those back offices with large numbers may take weeks to get through them all. All we ask at this point is that you spend some time each week focused on getting these done. Our goal is to have them all completed by mid October. As we approach that time, we will begin...
July 24, 2018 - 1:57 pm
The Oracle e-Business Suite will be upgraded on Tuesday, October 2nd, and will receive a new login experience. This new experience requires a one-time setup to function properly. Follow the instructions below to configure your Secure TextPad and phrase.
When you navigate to ebiz.uni.edu on September 14th, you will be greeted by the new login experience. You'll notice it is slightly different. The first screen asks only for your CatID user name. Enter it and click Continue.
You'll be greeted by the Secure TextPad. This device has a space to enter your password. Enter your password and...
July 24, 2018 - 1:57 pm
Students
Students that graduate from UNI are eligible to use a tool called Google Takeout to easily make a back up of or migrate their account data to a different Gmail account while their current UNI account is still active. You can find instructions on how to use Google Takeout in Google's support documentation. If you run into an error message transferring content, you may need to use a private web browser session.
Employees
Employees, both current and former, are not allowed to use Google Takeout for migrating or downloading personal data from their UNI Google account. Such individuals...
July 24, 2018 - 1:57 pm
Browse to Google Groups for uni.edu to see a list of the groups you a member of. If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top.
If the URL in the address bar does not end with uni.edu, you are at Google's public group directory which is not maintained by UNI. Click on http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page.
Complete instructions on removing yourself from a Google Group can be found here:
http://support.google.com/groups/bin/answer.py?hl=en&answer=46608
Please note that you cannot remove...
July 24, 2018 - 1:57 pm
All new employees should first create a University ID here: http://www.uni.edu/newhire.
New employees will automatically have an email account created for them 7 days before their official start date at UNI. If a new employee already has an active account from being a UNI student, the hiring department will need to complete an incident through Service Hub to have their email address changed to the firstname.lastname@uni.edu format. Include the new hire's username as well as the new firstname.lastname email address that should be used.
If an email account is required in...
July 24, 2018 - 1:57 pm
Despite your best efforts, something bad can happen to your computer. Hardware or software failures in addition to security threats can make your data disappear. The best protection against such events is an adequate backup strategy.
Manual Backups
For many people, occasionally copying important files to a flash drive, CD/DVD, or external hard drive is sufficient for backing up their data. If you use a flash drive or external hard drive for backups, make sure it is not always connected to your computer, otherwise whatever bad thing happens to your computer might destroy your backup as...
July 24, 2018 - 1:57 pm
Computers these days are all so much more powerful than even five years ago. A basic computer will get someone through at least several years of school, work, or usefulness. It IS possible to purchase a computer that will remain useful for your entire stay at UNI! Read the following recommendations and make your choices accordingly. Remember, because of your affiliation with UNI, you can receive discounts on Apple and Dell computers. To find the details, visit the personal purchasing page at the Information Technology Website.
The 4 Primary Hardware Concerns for New Computers
Computer...
July 24, 2018 - 1:57 pm
What is my CatID?
Your CatID is the combination of your username and passphrase (password) used for systems authenticated through the Central Authentication System. The CatID logo is your clue to use this username/passphrase combination to log in. Click here for more information.
What is my username?
Your username is the unique 3-8 character account name that identifies you as a member of the UNI community. For students, your username is the portion before the @ sign in your UNI email address. See CatID for more information.
Any CatID user has one opportunity to change the system-...
July 24, 2018 - 1:57 pm
To view your class groups via the web interface, log into your UNI email account and click on the apps grid icon at the top of the page followed by the "Groups" icon.
If you are unable to locate the "Groups" icon: Browse to https://groups.google.com, click on the apps grid icon and click "Add a shortcut".
Please note the following items.
Emailing your class group: you do not need to use the Google groups web interface to communicate with your class unless you choose to. You can simply send email to the class email address. The formula for a class email address is SUBJECT-1000-01-semester@...
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