Support Articles
July 24, 2018 - 1:57 pm
Google keeps deleted messages in your trash label/folder for 30 days.
The best way to locate an email that you think you deleted is to login to the web client and use the search box. Once you search look for this text at the bottom of the message list:
You can also quickly go straight to your trash label by searching for
label:trash
Email emptied from the trash folder is not recoverable!
With the ample storage that UNI Gmail provides, it is recommended that you generally never empty your Trash. Trash folder messages are automatically deleted after 30 days so this will provide you a 30...
July 24, 2018 - 1:57 pm
Class groups are created as announcement-only mailing lists which means only the instructor can send email to the group. If you wish to allow open discussion among students, here's how.
Browse to Google Groups for uni.edu to see a list of the groups you a member of. If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top.
If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI. Browse to http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page. Also...
July 24, 2018 - 1:57 pm
Departmental
SSH to your account on sunny.uni.edu and use the command line tool "passwd".
Faculty / Staff / Student
Now uses CatID. See CatID passphrase reset instructions.
July 24, 2018 - 1:57 pm
When you use the Internet to access web pages, files, images and other downloaded content, your web browser caches information on your computer. Sometimes clearing this information will resolve issues accessing a web application. Note: Clearing your browsing history may also remove any saved login information on any other websites.
Mozilla Firefox
Press the SHIFT+CONTROL+DELETE keys on your keyboard at the same time
OR
From the Tools menu at the top of the browser window, select Clear Recent History. Note: If you don’t have the top navigation menu, use the Firefox icon in the...
July 24, 2018 - 1:57 pm
The UNI Physical Plant owns mailing lists that are organized by office building. They were created to aid that office in notifying building occupants when planned service outages (heat, water, power, etc.) were scheduled. These lists are not restricted to use by only the Physical Plant, but that office should be consulted first by others wishing to use them.
These lists include faculty, staff and externals with offices in the specified building. Email holds are not recognized for faculty and staff. Externals will not receive the email if they have an email hold on their record.
The list...
July 24, 2018 - 1:57 pm
Open Educational Resources (OER) are any resources available at little or no cost that can be used for teaching, learning, or research. The term can include textbooks, course readings, and other learning content; simulations, games, and other learning applications; syllabi, quizzes, and assessment tools; and virtually any other material that can be used for educational purposes. OER typically refers to electronic resources, including those in multimedia formats, and such materials are generally released under a Creative Commons or similar license that supports open or nearly open use of the...
July 24, 2018 - 1:57 pm
Some groups are configured such that anyone who wants to join can do so without needing an invitation from a manager.
To join a group that allows self subscription:
Send an email to myunigroupname+subscribe@uni.edu. (Substitue myunigroupname with the address of the group you'd like to join.)
Within a minute or two, you will receive an email that includes steps to confirm your membership.
To leave a group:
You can remove yourself from a group using any of these steps:
Option 1: Reply to an email from the group with REMOVE ME as the subject of your message.
Option 2: Send an email...
July 24, 2018 - 1:57 pm
The CatID Account Recovery Tool allows you to register alternate contact information, either a non-UNI email address or a cell phone number, in order to allow you to reset your CatID passphrase sometime in the future should you forget it. Follow the instructions below to set up your recovery capabilities.
Step 1: Log into MyUNIverse. Once logged in, look in the upper-right-hand corner for the pagelet titled My Account. There you'll see a link titled CatID Account Recovery Setup. Click that.
Step 2: If you've not yet registered to use the new Account Recovery Tool, then you'll be presented...
July 24, 2018 - 1:57 pm
Request Role
You can request a role for yourself or any other user. By default you are requesting a role for yourself unless you change it by selecting the change user button. Note: you can never request the same role twice for the same user. If there is an active request for that role, the role cannot requested again.
To change users left click the “change user” button and the following screen will come up.
You can select a user based on their username/UNI ID number or by first name/last name. After searching for the user make sure to left click the radio button for that user...
July 24, 2018 - 1:57 pm
How to share your worklist
How to give another person access to your worklist for a period of time. You might want to do this if you are going to be gone for a period of time, or if you have a large number of approvals to go through. Remember who you are giving this access to, is acting on your behalf, and you should trust that they are able to make the decisions that need to be made.
First log in to e-Business and click on the Worklist Access as shown below:
Selecting worklist access produces the screen below; at this point click on the Grant Worklist Access button.
The...
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