Support Articles

July 24, 2018 - 1:57 pm
Google keeps deleted messages in your trash label/folder for 30 days. The best way to locate an email that you think you deleted is to login to the web client and use the search box.  Once you search look for this text at the bottom of the message list: You can also quickly go straight to your trash label by searching for  label:trash Email emptied from the trash folder is not recoverable! With the ample storage that UNI Gmail provides, it is recommended that you generally never empty your Trash.  Trash folder messages are automatically deleted after 30 days so this will provide you a 30...
July 24, 2018 - 1:57 pm
Class groups are created as announcement-only mailing lists which means only the instructor can send email to the group.  If you wish to allow open discussion among students, here's how. Browse to Google Groups for uni.edu to see a list of the groups you a member of.  If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top. If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI.  Browse to http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page.   Also...
July 24, 2018 - 1:57 pm
Departmental SSH to your account on sunny.uni.edu and use the command line tool "passwd". Faculty / Staff / Student Now uses CatID.  See CatID passphrase reset instructions.
July 24, 2018 - 1:57 pm
When you use the Internet to access web pages, files, images and other downloaded content, your web browser caches information on your computer.  Sometimes clearing this information will resolve issues accessing a web application. Note: Clearing your browsing history may also remove any saved login information on any other websites. Mozilla Firefox Press the SHIFT+CONTROL+DELETE keys on your keyboard at the same time OR From the Tools menu at the top of the browser window, select Clear Recent History.  Note: If you don’t have the top navigation menu, use the Firefox icon in the...
July 24, 2018 - 1:57 pm
The UNI Physical Plant owns mailing lists that are organized by office building.  They were created to aid that office in notifying building occupants when planned service outages (heat, water, power, etc.) were scheduled.  These lists are not restricted to use by only the Physical Plant, but that office should be consulted first by others wishing to use them. These lists include faculty, staff and externals with offices in the specified building. Email holds are not recognized for faculty and staff. Externals will not receive the email if they have an email hold on their record. The list...
July 24, 2018 - 1:57 pm
Open Educational Resources (OER) are any resources available at little or no cost that can be used for teaching, learning, or research. The term can include textbooks, course readings, and other learning content; simulations, games, and other learning applications; syllabi, quizzes, and assessment tools; and virtually any other material that can be used for educational purposes. OER typically refers to electronic resources, including those in multimedia formats, and such materials are generally released under a Creative Commons or similar license that supports open or nearly open use of the...
July 24, 2018 - 1:57 pm
Faculty who use True-False or Multiple Choice examinations for their classes will find Test Scoring Services to be a valuable time saver.  This document describes our standard service and briefly outlines the procedures for having exams scored and analyzed.  Standard Scoring and Analysis:  Our standard system can handle tests with up to 200 items when there are no more than five responses per question or tests with up to 120 items when there are a maximum of 10 responses per question.  Each question must have a single correct answer.  For such tests, Test Scoring Services will score the test...
July 24, 2018 - 1:57 pm
Eduroam is an International federation of education and research WiFi networks. It provides a secure wireless network for CatID users at thousands of locations. Map of US institutions. If you have a personal device or UNI-managed Apple product, select the eduroam wireless network. Sign in using your [CatID username]@uni.edu. Example, jpanther@uni.edu If you have a UNI-managed Windows computer, please do the following to connect to eduroam outside of the UNI network: Open up the list of wifi networks Instead of choosing eduroam choose eduroam Offsite Sign in using your [CatID username]@...
July 24, 2018 - 1:57 pm
Security Request System Help Page System Overview View detailed information about the SRS system Frequently Asked Questions View a list of FAQs on the SRS system and become more efficient using the system. My Roles View all past and present roles, as well as role requests submitted for you. Submitted Role Requests View all role requests that you have submitted for yourself or others. Request Role Fill out a form to request a role. Search Roles Search roles to view or request. Manage Security Templates View the article on managing security templates. Setting up E-Business...
July 24, 2018 - 1:57 pm
Request Role You can request a role for yourself or any other user. By default you are requesting a role for yourself unless you change it by selecting the change user button. Note: you can never request the same role twice for the same user. If there is an active request for that role, the role cannot requested again.   To change users left click the “change user” button and the following screen will come up.     You can select a user based on their username/UNI ID number or by first name/last name. After searching for the user make sure to left click the radio button for that user...

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