Support Articles
July 24, 2018 - 1:57 pm
Despite your best efforts, something bad can happen to your computer. Hardware or software failures in addition to security threats can make your data disappear. The best protection against such events is an adequate backup strategy.
Manual Backups
For many people, occasionally copying important files to a flash drive, CD/DVD, or external hard drive is sufficient for backing up their data. If you use a flash drive or external hard drive for backups, make sure it is not always connected to your computer, otherwise whatever bad thing happens to your computer might destroy your backup as...
July 24, 2018 - 1:57 pm
Computers these days are all so much more powerful than even five years ago. A basic computer will get someone through at least several years of school, work, or usefulness. It IS possible to purchase a computer that will remain useful for your entire stay at UNI! Read the following recommendations and make your choices accordingly. Remember, because of your affiliation with UNI, you can receive discounts on Apple and Dell computers. To find the details, visit the personal purchasing page at the Information Technology Website.
The 4 Primary Hardware Concerns for New Computers
Computer...
July 24, 2018 - 1:57 pm
What is my CatID?
Your CatID is the combination of your username and passphrase (password) used for systems authenticated through the Central Authentication System. The CatID logo is your clue to use this username/passphrase combination to log in. Click here for more information.
What is my username?
Your username is the unique 3-8 character account name that identifies you as a member of the UNI community. For students, your username is the portion before the @ sign in your UNI email address. See CatID for more information.
Any CatID user has one opportunity to change the system-...
July 24, 2018 - 1:57 pm
To view your class groups via the web interface, log into your UNI email account and click on the apps grid icon at the top of the page followed by the "Groups" icon.
If you are unable to locate the "Groups" icon: Browse to https://groups.google.com, click on the apps grid icon and click "Add a shortcut".
Please note the following items.
Emailing your class group: you do not need to use the Google groups web interface to communicate with your class unless you choose to. You can simply send email to the class email address. The formula for a class email address is SUBJECT-1000-01-semester@...
July 24, 2018 - 1:57 pm
Poll Everywhere uses standard web technology to gather live responses. This technology, which works through texting, the web and/or Twitter, offers a cost-effective polling option for use with your classes. UNI has a site wide license that allows for more advanced features than the "free" version of Poll Everywhere.
For more information about Poll Everywhere and how you could use it for your classes, please fill out this form.
To learn more about Poll Everywhere, see this 2 minute video on how it works.
Apply for a Poll Everywhere Account
Poll Everywhere is available to all UNI faculty...
July 24, 2018 - 1:57 pm
Eduroam is an International federation of education and research WiFi networks. It provides a secure wireless network for CatID users at thousands of locations. Map of US institutions.
If you have a personal device or UNI-managed Apple product, select the eduroam wireless network. Sign in using your [CatID username]@uni.edu. Example, jpanther@uni.edu
If you have a UNI-managed Windows computer, please do the following to connect to eduroam outside of the UNI network:
Open up the list of wifi networks
Instead of choosing eduroam choose eduroam Offsite
Sign in using your [CatID username]@...
July 24, 2018 - 1:57 pm
Security Request System Help Page
System Overview
View detailed information about the SRS system
Frequently Asked Questions
View a list of FAQs on the SRS system and become more efficient using the system.
My Roles
View all past and present roles, as well as role requests submitted for you.
Submitted Role Requests
View all role requests that you have submitted for yourself or others.
Request Role
Fill out a form to request a role.
Search Roles
Search roles to view or request.
Manage Security Templates
View the article on managing security templates.
Setting up E-Business...
July 24, 2018 - 1:57 pm
While it is not often you have 10 or more e-Business workflows to review, it does happen. This document identifies how to most efficiently review and approve or deny those workflow requests. This document focuses on SRS workflows, but these steps can be used for any e-Business workflow.
First log in to EBiz and view your worklist, in the example below we see 498 items are needing attention:
The best way to address this large volume of approvals/notifications is to click on the full list button towards the upper right part of the screen.
The system then shows you all your...
July 24, 2018 - 1:57 pm
IT provides a variety of services to the UNI campus. The information below outlines the services provided and any charges associated with those services.
For current rates, please reference this page.
Departmental & User Storage Allocation
Free Allocation
Per Dept/Div/Unit
Per User = 25 GB (may request up to 50 GB)
IT Educational Technology & Media Services
Audio/Video support services $42/hour Internal customers, $50/hour External customers - other expenses may apply
All events and projects can be quoted via request via service incident Media Services...
July 24, 2018 - 1:57 pm
The steps below will guide you through configuring the Gmail application to check your UNI email. iOS devices can install it from the App Store.
Step 1: Open Gmail application. If you’re already logged in, navigate to the menu tab. If you are not logged in, proceed to step 4.
Step 2: Select the drop down arrow to enter account selection.
Step 3: Under account selection click on the “Add account” option.
Step 4: When prompted to set up email, select Google
Step 5: Verify credentials if necessary
Step 6: When adding account, use your UNI email address
Step 7: Agree to the...
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