Support Articles

July 24, 2018 - 1:57 pm
Despite your best efforts, something bad can happen to your computer.  Hardware or software failures in addition to security threats can make your data disappear.  The best protection against such events is an adequate backup strategy. Manual Backups For many people, occasionally copying important files to a flash drive, CD/DVD, or external hard drive is sufficient for backing up their data.  If you use a flash drive or external hard drive for backups, make sure it is not always connected to your computer, otherwise whatever bad thing happens to your computer might destroy your backup as...
July 24, 2018 - 1:57 pm
Computers these days are all so much more powerful than even five years ago. A basic computer will get someone through at least several years of school, work, or usefulness. It IS possible to purchase a computer that will remain useful for your entire stay at UNI! Read the following recommendations and make your choices accordingly. Remember, because of your affiliation with UNI, you can receive discounts on Apple and Dell computers. To find the details, visit the personal purchasing page at the Information Technology Website. The 4 Primary Hardware Concerns for New Computers Computer...
July 24, 2018 - 1:57 pm
What is my CatID? Your CatID is the combination of your username and passphrase (password) used for systems authenticated through the Central Authentication System. The CatID logo is your clue to use this username/passphrase combination to log in. Click here for more information.  What is my username? Your username is the unique 3-8 character account name that identifies you as a member of the UNI community. For students, your username is the portion before the @ sign in your UNI email address. See CatID for more information. Any CatID user has one opportunity to change the system-...
July 24, 2018 - 1:57 pm
To view your class groups via the web interface, log into your UNI email account and click on the apps grid icon at the top of the page followed by the "Groups" icon. If you are unable to locate the "Groups" icon: Browse to https://groups.google.com, click on the apps grid icon and click "Add a shortcut". Please note the following items. Emailing your class group: you do not need to use the Google groups web interface to communicate with your class unless you choose to.  You can simply send email to the class email address.  The formula for a class email address is SUBJECT-1000-01-semester@...
July 24, 2018 - 1:57 pm
Poll Everywhere uses standard web technology to gather live responses. This technology, which works through texting, the web and/or Twitter, offers a cost-effective polling option for use with your classes. UNI has a site wide license that allows for more advanced features than the "free" version of Poll Everywhere. For more information about Poll Everywhere and how you could use it for your classes, please fill out this form. To learn more about Poll Everywhere, see this 2 minute video on how it works. Apply for a Poll Everywhere Account Poll Everywhere is available to all UNI faculty...
March 12, 2018 - 10:46 am
Text Fields Text fields (single row, not the multi-row Text Areas) should generally always be set to be inline, so the label is next to the Text Box, not above it. It shortens the length of the form and in most cases improves the layout.  Using Proper Fields When creating fields in a form, be sure you're using the proper Field Type for each one. In the case below, a Text Field type was used for an email field. Email fields should always use the Email Type. That allows the developer to also set a reply email field to the person submitting the form.  Date and/or Time are other field...
March 12, 2018 - 10:45 am
The information below are the best practices we try to adhere to when creating web pages. Some of them are to provide a better experience with mobile devices or for users with a screen reader. Others are for general user experience and readability.  Content Layout and Presentation Limit use of divs and inline styles in the body of a page to keep the look and feel consistent. Use the Remove Format tool in the WYSIWYG editor to remove inline styles from a page that has a lot.  Don't use tables for layout, tables should only be used for presenting data that needs to be in a table...
February 28, 2018 - 10:13 am
Cat ID Passphrase Complexity Requirements A passphrase must be at least 15 characters long (maximum is 30) and may contain both uppercase and lowercase letters, numbers, symbols, and spaces. While there are no specific requirements for different types of characters to be used, a combination of characters is recommended, such as "my 3rd car was a T-bird" or “I love my passphrase”.  Other important details include:  Passphrases cannot begin or end with a blank space Passphrases can contain US English characters Passphrases cannot contain more than three (3) repeated characters (...
February 28, 2018 - 9:21 am
Students, Staff and Faculty Individual Account Students, Staff and Faculty may request access to the University Web Hosting service by filling out the following electronic form. https://www.uni.edu/its/forms/web-space-account-request-form Class Requests Sometimes Faculty teach classes in which they require students have a Web Account. If you are a Faculty member that would like to make such a request, please fill out the following electronic form. https://www.uni.edu/its/forms/request-web-accounts-your-class
February 28, 2018 - 8:59 am
Before selling or discarding an old computer, or throwing away a disk or CD, you naturally make sure that you've copied all of the files you need. You've probably also attempted to delete your personal files so that other people aren't able to access them. However, unless you have taken the proper steps to make sure the hard drive, disk, or CD is erased, people may still be able to resurrect those files. Where do deleted files go? When you delete a file, depending on your operating system and your settings, it may be transferred to your trash or recycle bin. This "holding area" essentially...

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