Voice Services

Information Technology provides voice services to the entire UNI campus including Voice Over IP (VoIP) phones by Avaya.

The basics:

Special features:

  • Group setups (call centers, coverage paths, special voicemails)

Advanced features:

  • Voicemail related features
  • Deskphone related features

Frequently Asked Questions


Recent Updates

Wednesday, March 25, 2020

Many people prefer to keep their cellphone number private from work relations.  Below is some information intended to provide you with the tools...

Monday, March 23, 2020

Some Verizon wireless customers may be experiencing intermittent issues when attempting to call UNI campus phone numbers. Callers will generally...

Wednesday, March 18, 2020

Information Technology is providing faculty and staff a number of options for voice services when working remotely. Please see...


Aaron Howard - Network Architect & Manager, Network & Infrastructure Services
Randal Hayes - Voice Services Manager, Network & Infrastructure Services
Ryan Dupuy - Network Engineer, Network & Infrastructure Services
Shane Folkerts - Network Engineer, Network & Infrastructure Services
Wesley Jones - Systems/Network Administrator, Network & Infrastructure Services
  • ITTC 36
  • (319) 273-5555
  • Service Hub