Voice Rates and Services

 

Core Services provided

  • Extension - Dial tone (basic telephone service) 

  • Voice Messaging – Basic (15 minutes storage)  

  • Local Calling 

  • Long Distance Calling – Domestic/International  

  • General Troubleshooting and Repair

  • In-place telephone instruments  

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Voice Installation Charges  

  • New Voice service and VoIP handset with existing live data jack                                $200
  • Voice move within building (tech required)                                $60/hour  ($30 minimum)
  • VoIP phones can be moved at no charge by UNI employees, however the location of the phone needs to be updated. 

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Telephone Instruments & Equipment Fees  

 

Voice over IP (VoIP) Phones:

9611G Voice over IP phone $200 (bulk discounts may apply)

9611 Expansion module     $100 + $30 installation (bulk discounts may apply)

 

Digital Telephone 

6408D Digital   8-button Display Set w speaker    $  50

 

Service to forward UNI extension to cell number:

EC500 Extension-to-Cellular Service    $100 (one time) * Note, the one-time EC500 licensing charge has been suspended until June 30, 2020.

 

Custom/Additional Services 

Call Centers (Inbound/Outbound)  

Outbound Long Distance for call centers (charged per-minute)  

 

Legacy Billing for non-FTE units

  • A one time charge or monthly rate structure will be utilized for billing of non-UNI organizations or organizations not covered by the FTE communications charge.
  • Analog/Digital/VoIP phone: $21 - $37/mo depending on device (FY21 -- all will be $21/mo)
  • Fax: $16/mo
  • EC500: $5/mo
  • Auto Attendant: basic auto attendant with VM =$3/mo, 1-3 =$10, 4-6 =$20
  • Dial Tone: $16
  • Modem: $16
  • Long distance: Flat rate of $0.05/minute

 

 

 

 

 

 

 

 

Staff

Aaron Howard - Network Architect & Manager, Network & Infrastructure Services
Randal Hayes - Voice Services Manager, Network & Infrastructure Services
Ryan Dupuy - Network Engineer, Network & Infrastructure Services
Shane Folkerts - Network Engineer, Network & Infrastructure Services
Wesley Jones - Systems/Network Administrator, Network & Infrastructure Services
  • ITTC 36
  • (319) 273-5555
  • Service Hub