Transfer calls to voicemail

If you wish to transfer a call to voicemail:

  • Press the transfer button and dial extension 4-0000.  
  • You will be prompted to enter 5 digit extension of the voicemail box.
  • Then press complete.

Note: For those with "Masked" numbers, mailbox numbers are not the same as extension and begin with 9

When using the softphone to transfer a call to voicemail:

  • Click the conference button
  • Dial 4-0000
  • You will be prompted to enter 5 digit extension of the voicemail box.
  • Click the hang-up button

 

Staff

Aaron Howard - Network Architect & Manager, Network & Infrastructure Services
Randal Hayes - Voice Services Manager, Network & Infrastructure Services
Ryan Dupuy - Network Engineer, Network & Infrastructure Services
Shane Folkerts - Network Engineer, Network & Infrastructure Services
Wesley Jones - Systems/Network Administrator, Network & Infrastructure Services
  • ITTC 36
  • (319) 273-5555
  • Service Hub