Information Technology provides voice services to the entire UNI campus including Voice Over IP (VoIP) phones by Avaya.
The basics:
- How to request service
- Getting started with your deskphone
- Getting started with voicemail
- Getting started with EC500 (extension to cellular)
- Getting started with the softphone
- Installing the remote location manager for VPN softphone users
- Getting started with forwarding
Special features:
- Group setups (call centers, coverage paths, special voicemails)
Advanced features:
- Voicemail related features
- Deskphone related features
Frequently Asked Questions