Support Articles

July 24, 2018 - 1:57 pm
Anti-virus and anti-spyware software, more easily defined as anti-malware software, are probably the most important pieces of software any Windows system can have.  While Macs, Linux, and other systems are vulnerable to virus and spyware attacks as well, the design of their systems and their lower market share has made them less desirable to malicious software developers. PLEASE NOTE: This article is intended for personally-owned machines only.  UNI systems should have their anti-virus and anti-spyware software managed by the appropriate support staff. Why do they want to Attack my System...
July 24, 2018 - 1:57 pm
Q: I have other calendars (rooms, resources, etc.) that I need to create, how can I do this? Departmental resources will be maintained by the department and are not maintained centrally.  The resources (meeting rooms, etc.) are setup as a separate calendar (i.e. the room calendar) and when you invite the (room) to the meeting you have to invite the rather long calendar ID found by looking at the resource's settings to the right of "Calendar Address:".  Critical components are that you need to only give edit rights to only those individuals actually maintaining the calendar settings plus...
July 24, 2018 - 1:57 pm
  Exporting Google group members: Login to your UNI email account at www.uni.edu/email Click on the "Groups" link at the top of the page. On the "My Groups" page, click on the group to be managed. Click on the "Manage" button at the top right next to the gear icon Click the "Export Members" button
July 24, 2018 - 1:57 pm
Google Apps for Education Core Services Include: Google Email (Gmail) - [ http://google.uni.edu/email  or http://email.uni.edu ] 30 GB of storage is available for Gmail, Drive (see below), and Google+ photos combined.  Gmail is securely powered by the web, so you can be productive from your desk, on the road, at home, and on your mobile phone. Google Calendar - [ http://google.uni.edu/calendar ] With Google Calendar, you can schedule meetings and events with your friends and classmates. Google Drive - [ http://google.uni.edu/drive ] With Google Drive, you can easily collaborate on...
July 24, 2018 - 1:57 pm
CatID Passphrase Complexity Requirements A passphrase must be at least 15 characters long (maximum is 30) and may contain both uppercase and lowercase letters, numbers, symbols, and spaces. While there are no specific requirements for different types of characters to be used, a combination of characters is recommended, such as "my 3rd car was a T-bird" or “I love my passphrase”.  Other important details include:  • Passphrases cannot begin or end with a blank space • Passphrases can contain US English characters • Passphrases cannot contain more than three (3) repeated characters (e.g., “...
July 24, 2018 - 1:57 pm
Departmental groups are updated nightly from current information in the Oracle eBusiness system.  Each group contains addresses for university staff in that particular department. These mailing lists are not restricted in normal use. However, combining multiple groups for a single mailing may be considered abuse and will be dealt with accordingly. These lists include faculty, staff and externals with assignments within the specified organization. Email holds are not recognized for faculty and staff. Externals will not receive the email if they have an email hold on their record. The group...
July 24, 2018 - 1:57 pm
Faculty Focus - Intersession Technology Workshops Faculty Focus features a number of workshops to assist faculty in learning skills to more effectively integrate technology into teaching and learning. These workshops are offered the week just prior to the beginning of the Fall and Spring semesters. The team of Instructional Designers and Faculty Integration Specialists from IT-Educational Technology & Media Services are available during Faculty Focus week to work with faculty through workshops and consultation. Seating is limited. Reservations are required. Click here to view...
July 24, 2018 - 1:57 pm
  Some groups are configured such that anyone who wants to join can do so without needing an invitation from a manager. To join a group that allows self subscription: Send an email to myunigroupname+subscribe@uni.edu. (Substitue myunigroupname with the address of the group you'd like to join.) Within a minute or two, you will receive an email that includes steps to confirm your membership. To leave a group: You can remove yourself from a group using any of these steps: Option 1: Reply to an email from the group with REMOVE ME as the subject of your message. Option 2: Send an email...
July 24, 2018 - 1:57 pm
The CatID Account Recovery Tool allows you to register alternate contact information, either a non-UNI email address or a cell phone number, in order to allow you to reset your CatID passphrase sometime in the future should you forget it. Follow the instructions below to set up your recovery capabilities. Step 1: Log into MyUNIverse. Once logged in, look in the upper-right-hand corner for the pagelet titled My Account. There you'll see a link titled CatID Account Recovery Setup. Click that. Step 2: If you've not yet registered to use the new Account Recovery Tool, then you'll be presented...
July 24, 2018 - 1:57 pm
  My Roles     The User Roles area contains all your current roles. The highlighted roles are the one generated automatically. By left clicking on any of the column headings you can also sort by ascending or descending order.   In this case the three E-Business roles are automatically generated. The two Web Custom roles were requested and added.     The search option under the User Roles can be used as a filter.     If you select the Web Custom selection in the system pulldown tab and hit search, the following will come up. This can be used to filter out what you don’t wish...

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