Support Articles
July 24, 2018 - 1:57 pm
Despite your best efforts, something bad can happen to your computer. Hardware or software failures in addition to security threats can make your data disappear. The best protection against such events is an adequate backup strategy.
Manual Backups
For many people, occasionally copying important files to a flash drive, CD/DVD, or external hard drive is sufficient for backing up their data. If you use a flash drive or external hard drive for backups, make sure it is not always connected to your computer, otherwise whatever bad thing happens to your computer might destroy your backup as...
July 24, 2018 - 1:57 pm
Computers these days are all so much more powerful than even five years ago. A basic computer will get someone through at least several years of school, work, or usefulness. It IS possible to purchase a computer that will remain useful for your entire stay at UNI! Read the following recommendations and make your choices accordingly. Remember, because of your affiliation with UNI, you can receive discounts on Apple and Dell computers. To find the details, visit the personal purchasing page at the Information Technology Website.
The 4 Primary Hardware Concerns for New Computers
Computer...
July 24, 2018 - 1:57 pm
What is my CatID?
Your CatID is the combination of your username and passphrase (password) used for systems authenticated through the Central Authentication System. The CatID logo is your clue to use this username/passphrase combination to log in. Click here for more information.
What is my username?
Your username is the unique 3-8 character account name that identifies you as a member of the UNI community. For students, your username is the portion before the @ sign in your UNI email address. See CatID for more information.
Any CatID user has one opportunity to change the system-...
July 24, 2018 - 1:57 pm
To view your class groups via the web interface, log into your UNI email account and click on the apps grid icon at the top of the page followed by the "Groups" icon.
If you are unable to locate the "Groups" icon: Browse to https://groups.google.com, click on the apps grid icon and click "Add a shortcut".
Please note the following items.
Emailing your class group: you do not need to use the Google groups web interface to communicate with your class unless you choose to. You can simply send email to the class email address. The formula for a class email address is SUBJECT-1000-01-semester@...
July 24, 2018 - 1:57 pm
Poll Everywhere uses standard web technology to gather live responses. This technology, which works through texting, the web and/or Twitter, offers a cost-effective polling option for use with your classes. UNI has a site wide license that allows for more advanced features than the "free" version of Poll Everywhere.
For more information about Poll Everywhere and how you could use it for your classes, please fill out this form.
To learn more about Poll Everywhere, see this 2 minute video on how it works.
Apply for a Poll Everywhere Account
Poll Everywhere is available to all UNI faculty...
July 24, 2018 - 1:57 pm
Your Mac OS X-based laptop will try to connect to available WiFi networks in the order they are listed in the networking preferences. This can sometimes be an issue while on campus if you have connected to the attwifi network in the past and your Mac is prioritizing it above the WiFi-UNI network. The following instructions will walk you through checking your WiFi network priority list and ensuring that WiFi-UNI is at the top for the quickest and surest connection while on campus.
1. After booting and logging into your Mac, look at the menu bar in the top right-hand corner for the wireless...
July 24, 2018 - 1:57 pm
Submitted Role Requests
In this example we have logged in as user gp259235; Glen Parks. In the Submitted Role Request section we are looking at role request he submitted, either for himself or any other employee he requested roles for. In this example Glen has 6 active requests. By left clicking on any column headings you can sort by ascending or descending order.
Glen can check the status of the roles he requested here. The status list is below:
Role Request Status List
SRS-SUBMITTED Request submitted in SRS (this will not be seen if...
July 24, 2018 - 1:57 pm
UNI Security Request System
This document is intended to introduce you to the Security Request System (SRS) and explain why it was built, how it works, how to get help in using it and the initial steps for going live. If you have questions on the system, please contact the IT Service Desk (x3-5555 or servicedesk@uni.edu) and they will either answer your question or get you in touch with someone that can.
Why do we need a system to manage security requests?
The Security Request System (SRS) was identified as a need here at UNI after the implementation of the e-Business system. Paper forms...
July 24, 2018 - 1:57 pm
The University of Northern Iowa is committed to protecting the data entrusted to its care. An easy and relatively transparent way to aid in achieving this goal is the encryption of hard drives used on university-owned computers. Whole Disk Encryption (WDE) works by converting the data stored on the drive in such a way that it is undecipherable without the decryption key, thereby protecting the data from theft if the computer is stolen or operated by an unauthorized person. When an authorized user starts the computer and logs in, their passphrase permits the computer to decrypt the contents...
July 24, 2018 - 1:57 pm
Private web browsing is a privacy feature in some web browsers to disable browsing history and the web cache. It can be used as an alternative to needing to clear your browser history.
Firefox
Click the menu button in the top right corner with three lines and then click New Private Window.
Chrome
At the top right, click the three vertical dots (More) and then New Incognito Window.
You can also use a keyboard shortcut to open an Incognito window:
Windows, Linux, or Chrome OS: Press Ctrl + Shift + n.
Mac: Press ⌘ + Shift + n.
Safari
Choose File > New Private Window
Edge...
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