Support Articles

July 24, 2018 - 1:57 pm
Private web browsing is a privacy feature in some web browsers to disable browsing history and the web cache. It can be used as an alternative to needing to clear your browser history. Firefox Click the menu button in the top right corner with three lines and then click New Private Window. Chrome At the top right, click the three vertical dots (More) and then New Incognito Window. You can also use a keyboard shortcut to open an Incognito window:     Windows, Linux, or Chrome OS: Press Ctrl + Shift + n.     Mac: Press ⌘ + Shift + n. Safari Choose File > New Private Window Edge...
July 24, 2018 - 1:57 pm
The steps below will guide you through configuring the Gmail application to check your UNI email. iOS devices can install it from the App Store. Step 1: Open Gmail application. If you’re already logged in, navigate to the menu tab. If you are not logged in, proceed to step 4. Step 2: Select the drop down arrow to enter account selection. Step 3: Under account selection click on the “Add account” option. Step 4: When prompted to set up email, select Google   Step 5: Verify credentials if necessary Step 6: When adding account, use your UNI email address Step 7: Agree to the...
July 24, 2018 - 1:57 pm
Follow the steps below to sign into Adobe products (Photoshop, InDesign, Acrobat, etc.). Note: Adobe products are only licensed to current UNI faculty and staff. Student access is only available through UNI computer labs. 1. Click the Sign In Now button: 2. At the login screen, click on the link that says Sign in with an Enterprise ID: 3. When you click on the link, the sign in page will change to Enterprise ID. In the “username” field, type uni.edu, then click the Sign in with an Enterprise ID button: 4. You will be re-directed to the CatID sign page, where you will enter your...
July 24, 2018 - 1:57 pm
UNI Alumni are eligible to have a Google Alumni account (and access to other G Suite products) after graduation. To sign up, follow the steps below: You will receive an email with signup instructions, directing you to sign up through emailrequest.uni.edu Use your CatID to sign in. After signing in, your eligibility will be shown. Eligible Alumni If you're eligible for a new account, you can sign up and log in: Click on the Request an Alumni account link: Select a new email address in the @alumni.uni.edu domain: Type in a password for your account (at least 15 characters long). Tip:...
July 24, 2018 - 1:57 pm
Current and former students are eligible to use a tool called Google Takeout to easily make a back up of or migrate their account data to a different Gmail account. You can find instructions on how to use Google Takeout in Google's support documentation. Employees, both current and former, are not allowed to use Google Takeout for migrating or downloading personal data from their UNI Google account. Such individuals will need to forward any personal email messages to their personal email account and download any personal Google Drive content using the Drive interface.  
July 24, 2018 - 1:57 pm
To log into Oracle E-Business, follow the instructions below: Open a web browser in a private browsing mode. If you already have a private browser open, close it and create a new session. Visit ebiz.uni.edu. Note: You will need to type this address into your browser, not browse to it through myUNIverse. Sign in with your CatID username: You'll be greeted by the Secure TextPad. Enter your passphrase in the field below password and choose Enter: If this is the first time you're signing in, follow the instructions on configuring your phone to sign into Duo. Otherwise, you will receive a...
July 24, 2018 - 1:57 pm
Gaining access to UNI's wireless network, eduroam, is easy. Just follow the steps below to get connected. You will need access to an Internet-capable device and your personal email account. Use an Internet-capable device (such as a mobile phone or computer) and visit www.uni.edu/guestwifi Click on the UNI Guest Access link: Choose create an account to create an account: Fill out the name fields, an active email address, check the box to accept the terms, and click on Register: You will receive an email that looks like the following containing your username and password: Passwords expire...
July 24, 2018 - 1:57 pm
UNI offers voicemail service as part of a standard phone service package. When a phone extension is first assigned to a UNI faculty or staff member, a voice mailbox is created. This voicemail system can be managed via the telephone user interface or website. The website is located at https://voicemail.uni.edu/. The website can be accessed using a CatID. The system is also configured to send an email containing a link to voicemail audio. Individual voicemails can also be accessed through the website. Summary of Voicemail/Email integration options: Option 1 (standard): Voicemail notification...
July 24, 2018 - 1:57 pm
IT provides a variety of services to the UNI campus. The information below outlines the services provided and any charges associated with those services. IT - Network & Infrastructure Services   VMware Server Virtualization / Storage / Backups     FY18 / FY19 CPU   $75 / vCPU / yr RAM   $45 / GB / yr VM Storage   $0.50 / GB / yr Backups     Tape: $1.10 / GB / yr (non-deduplicated) Disk (Replicated off site): $1.10 / GB / yr (deduplicated, avg 5:1 rate = $0.22/GB/yr)   NAS Storage (beyond free allocation...
July 24, 2018 - 1:57 pm
Introduction to Associating an ID Card You can now use your ID card to release print jobs from Panther Print Stations at Rod Library, IRTS Lab, and Student Computer Centers. Your ID card must first be associated with your CatID or library guest account credentials. The instructions below explain how to do this. Setting up Card Association 1. Locate a Print Release Station with a card reader at Rod Library or the Student Computer Centers. 2. Swipe your University ID card or Library Guest Account ID Card at the computer’s card reader. 3. If the card has not previously been associated,...

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