Support Articles

July 24, 2018 - 1:57 pm
How to prevent callers from leaving a message in UNI voicemail.   First you must be on a computer that has web access. Go to the following URL https://voicemail.uni.edu the following should come up. Left click on the Web Access panel and you will be prompted to login with your google account information When you enter your information it should be in the format first.last@uni.edu then your CatID passphrase (If prompted).  When you click next it should route you to the central authentication server (CAS). You need to put in your CatID information and click login. When the Web Access...
July 24, 2018 - 1:57 pm
How to Change Current Location in UNI Voicemail   To set up your location from off campus you dial (319) 273-7600.  You will enter your mailbox number and password when prompted. From on campus dial 3-7600. If at your extension, enter your password when prompted.  At another extension when prompted to enter your password press the "*" and enter your mailbox number followed by your password when prompted. Select option 3 to record greetings. Select option 3 to Change current location. The following options will come up: To change your location to: ‘In Office’ press “1”  To change your...
July 24, 2018 - 1:57 pm
While it is not often you have 10 or more e-Business workflows to review, it does happen.  This document identifies how to most efficiently review and approve or deny those workflow requests.  This document focuses on SRS workflows, but these steps can be used for any e-Business workflow. First log in to EBiz and view your worklist, in the example below we see 498 items are needing attention:   The best way to address this large volume of approvals/notifications is to click on the full list button towards the upper right part of the screen.   The system then shows you all your...
July 24, 2018 - 1:57 pm
How to record your greetings To set up your greeting from off campus you dial (319) 273-7600.  You will enter your mailbox number and password when prompted. From on campus dial 3-7600. If at your extension, enter your password when prompted.  At another extension when prompted to enter your password press the "*" and enter your mailbox number followed by your password. Select option 3 to record greetings. Select option 9 for Vacation Greeting. Press 2 to record, 1 to accept, and save. Select option 3 to record greetings. Select option 3 to change current location. Select option 6 for...
July 24, 2018 - 1:57 pm
The Oracle e-Business Suite will be upgraded on Tuesday, October 2nd, and will receive a new login experience. This new experience requires a one-time setup to function properly. Follow the instructions below to configure your Secure TextPad and phrase. When you navigate to ebiz.uni.edu on September 14th, you will be greeted by the new login experience. You'll notice it is slightly different. The first screen asks only for your CatID user name. Enter it and click Continue.   You'll be greeted by the Secure TextPad. This device has a space to enter your password. Enter your password and...
July 24, 2018 - 1:57 pm
Private web browsing is a privacy feature in some web browsers to disable browsing history and the web cache. It can be used as an alternative to needing to clear your browser history. Firefox Click the menu button in the top right corner with three lines and then click New Private Window. Chrome At the top right, click the three vertical dots (More) and then New Incognito Window. You can also use a keyboard shortcut to open an Incognito window:     Windows, Linux, or Chrome OS: Press Ctrl + Shift + n.     Mac: Press ⌘ + Shift + n. Safari Choose File > New Private Window Edge...
July 24, 2018 - 1:57 pm
The steps below will guide you through configuring the Gmail application to check your UNI email. iOS devices can install it from the App Store. Step 1: Open Gmail application. If you’re already logged in, navigate to the menu tab. If you are not logged in, proceed to step 4. Step 2: Select the drop down arrow to enter account selection. Step 3: Under account selection click on the “Add account” option. Step 4: When prompted to set up email, select Google   Step 5: Verify credentials if necessary Step 6: When adding account, use your UNI email address Step 7: Agree to the...
July 24, 2018 - 1:57 pm
Follow the steps below to sign into Adobe products (Photoshop, InDesign, Acrobat, etc.). Note: Adobe products are only licensed to current UNI faculty and staff. Student access is only available through UNI computer labs. 1. Click the Sign In Now button: 2. At the login screen, click on the link that says Sign in with an Enterprise ID: 3. When you click on the link, the sign in page will change to Enterprise ID. In the “username” field, type uni.edu, then click the Sign in with an Enterprise ID button: 4. You will be re-directed to the CatID sign page, where you will enter your...
July 24, 2018 - 1:57 pm
UNI Alumni are eligible to have a Google Alumni account (and access to other G Suite products) after graduation. To sign up, follow the steps below: You will receive an email with signup instructions, directing you to sign up through emailrequest.uni.edu Use your CatID to sign in. After signing in, your eligibility will be shown. Eligible Alumni If you're eligible for a new account, you can sign up and log in: Click on the Request an Alumni account link: Select a new email address in the @alumni.uni.edu domain: Type in a password for your account (at least 15 characters long). Tip:...
July 24, 2018 - 1:57 pm
Students that graduate from UNI are eligible to use a tool called Google Takeout to easily make a back up of or migrate their account data to a different Gmail account while their current UNI account is still active. You can find instructions on how to use Google Takeout in Google's support documentation. Employees, both current and former, are not allowed to use Google Takeout for migrating or downloading personal data from their UNI Google account. Such individuals will need to forward any personal email messages to their personal email account and download any personal Google Drive...

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