Support Articles

July 24, 2018 - 1:57 pm
To log into Oracle E-Business, follow the instructions below: Open a web browser in a private browsing mode. If you already have a private browser open, close it and create a new session. Visit ebiz.uni.edu. Note: You will need to type this address into your browser, not browse to it through myUNIverse. Sign in with your CatID username: You'll be greeted by the Secure TextPad. Enter your passphrase in the field below password and choose Enter: If this is the first time you're signing in, follow the instructions on configuring your phone to sign into Duo. Otherwise, you will receive...
July 24, 2018 - 1:57 pm
UNI offers voicemail service as part of a standard phone service package. When a phone extension is first assigned to a UNI faculty or staff member, a voice mailbox is created. This voicemail system can be managed via the telephone user interface or website. The website is located at https://voicemail.uni.edu/. The website can be accessed using a CatID. The system is also configured to send an email containing a link to voicemail audio. Individual voicemails can also be accessed through the website. Summary of Voicemail/Email integration options: Option 1 (standard): Voicemail notification...
July 24, 2018 - 1:57 pm
Your CatID grants you access to many systems and services while you are attending classes at or employed by the University of Northern Iowa. Some examples include: Your UNI Google Account (Gmail, calendar, Drive, etc) MyUNIverse portal  Oracle eBusiness Suite (eBiz) LinkedIn Learning online video training When you graduate or otherwise leave UNI (employment ends, transfer to another institution, etc) your access to services will end. This help article outlines some of the more common services and when access ends. UNI Google Account Access to your UNI Google account will end once...
March 12, 2018 - 10:46 am
Text Fields Text fields (single row, not the multi-row Text Areas) should generally always be set to be inline, so the label is next to the Text Box, not above it. It shortens the length of the form and in most cases improves the layout.  Using Proper Fields When creating fields in a form, be sure you're using the proper Field Type for each one. In the case below, a Text Field type was used for an email field. Email fields should always use the Email Type. That allows the developer to also set a reply email field to the person submitting the form.  Date and/or Time are other field...
March 12, 2018 - 10:45 am
The information below are the best practices we try to adhere to when creating web pages. Some of them are to provide a better experience with mobile devices or for users with a screen reader. Others are for general user experience and readability.  Content Layout and Presentation Limit use of divs and inline styles in the body of a page to keep the look and feel consistent. Use the Remove Format tool in the WYSIWYG editor to remove inline styles from a page that has a lot.  Don't use tables for layout, tables should only be used for presenting data that needs to be in a table...
February 28, 2018 - 10:13 am
Cat ID Passphrase Complexity Requirements A passphrase must be at least 15 characters long (maximum is 30) and may contain both uppercase and lowercase letters, numbers, symbols, and spaces. While there are no specific requirements for different types of characters to be used, a combination of characters is recommended, such as "my 3rd car was a T-bird" or “I love my passphrase”.  Other important details include:  Passphrases cannot begin or end with a blank space Passphrases can contain US English characters Passphrases cannot contain more than three (3) repeated characters (...
February 28, 2018 - 9:21 am
Students, Staff and Faculty Individual Account Students, Staff and Faculty may request access to the University Web Hosting service by filling out the following electronic form. https://www.uni.edu/its/forms/web-space-account-request-form Class Requests Sometimes Faculty teach classes in which they require students have a Web Account. If you are a Faculty member that would like to make such a request, please fill out the following electronic form. https://www.uni.edu/its/forms/request-web-accounts-your-class
February 28, 2018 - 8:59 am
Before selling or discarding an old computer, or throwing away a disk or CD, you naturally make sure that you've copied all of the files you need. You've probably also attempted to delete your personal files so that other people aren't able to access them. However, unless you have taken the proper steps to make sure the hard drive, disk, or CD is erased, people may still be able to resurrect those files. Where do deleted files go? When you delete a file, depending on your operating system and your settings, it may be transferred to your trash or recycle bin. This "holding area" essentially...
February 27, 2018 - 10:48 am
UNI Security Request System This document is intended to introduce you to the Security Request System (SRS) and explain why it was built, how it works, how to get help in using it and the initial steps for going live.  If you have questions on the system, please contact the IT Service Desk (x3-5555 or servicedesk@uni.edu) and they will either answer your question or get you in touch with someone that can. To access the SRS system please go to the MyUNIverse portal and look for the Security Request System portlet.  This can typically be found on the My Page or Work @ UNI unless you have...
February 27, 2018 - 10:39 am
Despite your best efforts, something bad can happen to your computer.  Hardware or software failures in addition to security threats can make your data disappear.  The best protection against such events is an adequate backup strategy. Manual Backups The practice of manually backing up your data consists of manually copying your data from one location to another, or to another device.  This could be copying files to a flash drive, external hard drive, or even copying the files to another computer.  This process, though time consuming, is usually the first step in backing up your data. ...

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