Support Articles
July 24, 2018 - 1:57 pm
The CatID Account Recovery Tool allows you to register alternate contact information, either a non-UNI email address or a cell phone number, in order to allow you to reset your CatID passphrase sometime in the future should you forget it. Follow the instructions below to set up your recovery capabilities.
Step 1: Log into MyUNIverse. Once logged in, look in the upper-right-hand corner for the pagelet titled My Account. There you'll see a link titled CatID Account Recovery Setup. Click that.
Step 2: If you've not yet registered to use the new Account Recovery Tool, then you'll be presented...
July 24, 2018 - 1:57 pm
Request Role
You can request a role for yourself or any other user. By default you are requesting a role for yourself unless you change it by selecting the change user button. Note: you can never request the same role twice for the same user. If there is an active request for that role, the role cannot requested again.
To change users left click the “change user” button and the following screen will come up.
You can select a user based on their username/UNI ID number or by first name/last name. After searching for the user make sure to left click the radio button for that user...
July 24, 2018 - 1:57 pm
How to share your worklist
How to give another person access to your worklist for a period of time. You might want to do this if you are going to be gone for a period of time, or if you have a large number of approvals to go through. Remember who you are giving this access to, is acting on your behalf, and you should trust that they are able to make the decisions that need to be made.
First log in to e-Business and click on the Worklist Access as shown below:
Selecting worklist access produces the screen below; at this point click on the Grant Worklist Access button.
The...
July 24, 2018 - 1:57 pm
Information Technology has deployed the eduroam network to select outdoor locations on campus. Work will continue to install access points in places where students, faculty, and staff congregate outdoors. The following map shows the current coverage area in purple. The areas in yellow will be coming soon.
July 24, 2018 - 1:57 pm
UNI Alumni are eligible to have a Google Alumni email account after graduation. To sign up, follow the steps below:
You will receive an email with signup instructions, directing you to sign up through emailrequest.uni.edu
Use your CatID to sign in.
After signing in, your eligibility will be shown.
Eligible Alumni
If you're eligible for a new account, you can sign up and log in:
Click on the Request an Alumni account link:
Select a new email address in the @alumni.uni.edu domain:
Type in a password for your account (at least 15 characters long). Tip: Write this down to help...
July 24, 2018 - 1:57 pm
Browse to Google Groups for uni.edu to see a list of the groups you a member of. If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top.
If the URL in the address bar does not end with uni.edu, you are at Google's public group directory which is not maintained by UNI. Click on http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page.
Complete instructions on removing yourself from a Google Group can be found here:
http://support.google.com/groups/bin/answer.py?hl=en&answer=46608
Please note that you cannot remove...
July 24, 2018 - 1:57 pm
If you are able to login using a web browser but your mobile device or email client does not accept your password/passphrase, you can try the following.
First, log in using the web client: http://www.uni.edu/email.
Once you can see your inbox, visit http://www.google.com/accounts/DisplayUnlockCaptcha with the same web browser without logging out. If necessary, enter the letters in the distorted CAPTCHA picture.
Click Continue.
Restart your mail client and try accessing messages in your email client again.
For Google's full article on this topic follow this url:
http://support.google...
July 24, 2018 - 1:57 pm
If you know or even suspect your passphrase or account may have been compromised, you should immediately:
Notify the IT Service Desk of the security breach. Call 319-273-5555 immediately. The IT Service Desk will then notify the Information Security office and applicable system administrators on your behalf.
Change all of your UNI passphrases (see here). Have them reset if necessary.
Notify your supervisor as soon as possible.
Work with your computer support staff to make sure your accounts are functioning properly.
Never send your UNI passphrase via e-mail, instant message, or...
July 24, 2018 - 1:57 pm
Before you begin, browse to Google Groups for uni.edu to see a list of the groups you a member of. To do this, log into your UNI Gmail account, you can click on the apps grid icon at the top, then on "Groups".
If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI. Click on http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page.
Videos
Remove members from a group
Add members to a group
To remove members from a group that you manage:
On the "my groups" page, click on the group...
July 24, 2018 - 1:57 pm
For updated documentation, visit: https://servicehub.uni.edu/docs/display/SH/Configure+Remote+Desktop+Connection+in+Windows
Pages
- ITTC 36
- (319) 273-5555
