Support Articles

July 31, 2018 - 12:48 pm
Bb01: Getting Started with Your Bb Learn Course [Please note: This is a 2-hour workshop.] New to Blackboard? Learn the basics including navigation, organizing and getting started with adding content, an overview of the rich feature set including Grade Center, and more. Please bring a syllabus file, content files and assignment details. Suggested prerequisites: None Skills Addressed: eLearning Support Site, My Institution, Course Layout (Dashboard, Navigation, Course Menu), UNI template, Quality Matters, Course Structure and Organizing Your Course, Tools Overview, Adding Content, Student...
July 31, 2018 - 12:46 pm
Office of the CIO manages several IT agreements for campus to provide hardware and software for university owned computers at an educational discount. Questions may be directed to Office of the CIO, 120B ITTC, 0301, (319) 273-2178. Hardware (PCs, Printers, etc) Apple The way UNI departments can purchase Apple devices has changed! Please ensure to read the information below! Departments wishing to purchase Apple hardware should place a request using the Service Hub online portal. This will ensure the request gets routed to the appropriate Information Technology support staff who can review...
July 29, 2018 - 1:28 pm
Connecting your wired device on ResNet can be done in two easy steps. First, connect your device to a wired data jack in your room. Then, register it for access. 1. Connect to a wired data jack The first step to connecting is to connect to the data jack in your room. This varies based on your hall location. Plug your Ethernet cord into your Data port and then into your device. If your data port is physically damaged, please contact the Department of Residence to report this. Residence Halls Data ports in the buildings below are orange and say "Data" on them....
July 29, 2018 - 1:13 pm
The eduroam network is UNI's wifi network for current UNI students, faculty, and staff. Guests can access UNI's Guest WiFi network. Below are instructions to help you connect your device. If you have a wired device on the residential network, check out our instructions for connecting. Windows Open the network icon in the lower-right corner of your screen. Find the eduroam SSID and choose it. You will see a prompt to connect. Make sure Connect automatically is checked and choose Connect. You will see a prompt to accept a security certificate and choose Connect. Enter your CatID...
July 24, 2018 - 3:45 pm
  "The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect."     - Tim Berners-Lee, W3C Director and inventor of the World Wide Web. Can you imagine going about your life without the use of the Internet? Try to imagine how you would feel if you suddenly lost your sight. Now think of how frustrated you would be if you wanted to do a Web search, and couldn't. These are the things that Web designers think about when they are trying to make websites accessible for the whole of society. Laws relating to UNI's websites Accessible Web...
July 24, 2018 - 3:45 pm
If closed captions are needed for an accommodation for a student with a disability, please contact Student Accessibility Services. You can either create your own automatically generated YouTube captions and correct them, or, if you have a public-facing video, request closed captions from IT. If you want IT to create closed captions, fill out a Service Hub request. We will ask you for the video file so we can create the closed captions. How to download a YouTube video to give to the Closed Captions department Log into YouTube. Under your profile, go to YouTube Studio: In the left sidebar...
July 24, 2018 - 3:45 pm
Why we need to add closed captions to video There are many reasons to add closed captions to video: It's the right thing to do. According to several sources, about 20 percent of Americans report some degree of hearing loss. Closed captions allow these people to follow along and not miss out on the nuances of the audio part of a video. YouTube does have an automatic captioning (speech recognition) feature, but those automatically generated captions are usually riddled with errors so are arguably worse than no captions at all. For some examples of bad automatic closed captions, search...
July 24, 2018 - 3:45 pm
If closed captions are needed for an accommodation for a student with a disability, please contact Student Accessibility Services. If not: Do it yourself: Correcting the automatic closed captions in Panopto You have the ability to add ASR (automatic speech recognition) generated captions to your Panopto sessions. Note that machine-generated captions clearly aren't the same as human transcription so they need to be revised and edited to ensure they are 100% accurate.  If you want UNI's IT department to add closed captions to a public-facing video, they need an MP4 video file. If you don't...
July 24, 2018 - 3:45 pm
Beginning in May, 2016, official UNI sites built in Drupal will have enhanced security for any users with administrative access. Most users will use their CatID user name and password to log into their Drupal site. The log-in window will look the same, but will accept only CatID credentials. Since CatID for authentication is being used, the passphrase used to access Drupal sites will automatically change once a year when you change your CatID passphrase. Once CatID authentication is in place on a site, the regular Drupal log-in credentials will no longer work. In a few instances, a Drupal log...
July 24, 2018 - 3:45 pm
Log into YouTube, then under your profile in the upper right, choose YouTube Studio:   On the left, choose Subtitles:   Select the video that needs its closed captions corrected, then to the right, select Published Automatic: At the top right, choose the Edit button: The automatically generated captions come up to the left of the video. You can put your cursor wherever you want to edit: After you've made all your edits, in the upper right hand corner, select Save changes:          

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  • (319) 273-5555
  • Service Hub