Support Articles
July 24, 2018 - 3:45 pm
Beginning in May, 2016, official UNI sites built in Drupal will have enhanced security for any users with administrative access. Most users will use their CatID user name and password to log into their Drupal site. The log-in window will look the same, but will accept only CatID credentials. Since CatID for authentication is being used, the passphrase used to access Drupal sites will automatically change once a year when you change your CatID passphrase. Once CatID authentication is in place on a site, the regular Drupal log-in credentials will no longer work.
In a few instances, a Drupal log...
July 24, 2018 - 3:45 pm
Include alternative text for all images
To add alt text:
Right click image, choose Edit Alt Text
Enter appropriate alt text (description and context of image) in the field.
If an image is decorative only (has no meaning attached to it) check the "Mark as decorative" box instead of adding alt text.
Don't use the "Generate a description for me" option, artificial intelligence is not that good yet.
How to write good alt text
Ensure reading order is correct
Make sure slide contents can be read by a screen reader in the order that you intend. If designing a new slide, use the built-in...
July 24, 2018 - 3:45 pm
If closed captions are needed for an accommodation for a student with a disability, please contact Student Accessibility Services.
You can either create your own automatically generated YouTube captions and correct them, or, if you have a public-facing video, request closed captions from IT. If you want IT to create closed captions, fill out a Service Hub request. We will ask you for the video file so we can create the closed captions.
How to download a YouTube video to give to the Closed Captions department
Log into YouTube. Under your profile, go to YouTube Studio:
In the left sidebar...
July 24, 2018 - 3:45 pm
Log into YouTube, then under your profile in the upper right, choose YouTube Studio:
On the left, choose Subtitles:
Select the video that needs its closed captions corrected, then to the right, select Published Automatic:
At the top right, choose the Edit button:
The automatically generated captions come up to the left of the video. You can put your cursor wherever you want to edit:
After you've made all your edits, in the upper right hand corner, select Save changes:
July 24, 2018 - 3:45 pm
A few reasons why should we make websites accessible:
The best reason is that it’s the right thing to do. People with disabilities should be able to access the web.
It's the law. Many institutions of higher education have had complaints filed against them by users that are disabled and the Department of Education's Office of Civil Rights.
One law that pertains to web accessibility is Section 504 of the Rehabilitation Act of 1973. There was no web as we know it back then, but it has been established that this law applies to information technology. This law says if an institution...
July 24, 2018 - 3:45 pm
Why we need to add closed captions to video
There are many reasons to add closed captions to video:
It's the right thing to do. According to several sources, about 20 percent of Americans report some degree of hearing loss. Closed captions allow these people to follow along and not miss out on the nuances of the audio part of a video. YouTube does have an automatic captioning (speech recognition) feature, but those automatically generated captions are usually riddled with errors so are arguably worse than no captions at all. For some examples of bad automatic closed captions, search...
July 24, 2018 - 3:45 pm
Word 2019 for Windows
Creating accessible Word documents is very similar to creating accessible html documents, so if you know how to create one, you have a leg up on creating the other!
Document Structure: Proper Headings
Sighted people are able to skim a web page by picking out the big, bold headings on a page. Screen reader users can also pick out important headings if they are formatted correctly. One of the most important accessibility features in Word is to create proper headings-in the proper hierarchy. It’s easy to do in Word. Select the text that should be formatted. On the Home...
July 24, 2018 - 3:45 pm
If closed captions are needed for an accommodation for a student with a disability, please contact Student Accessibility Services.
If not:
Do it yourself: Correcting the automatic closed captions in Panopto
You have the ability to add ASR (automatic speech recognition) generated captions to your Panopto sessions. Note that machine-generated captions clearly aren't the same as human transcription so they need to be revised and edited to ensure they are 100% accurate.
If you want UNI's IT department to add closed captions to a public-facing video, they need an MP4 video file.
If you don't...
July 24, 2018 - 3:45 pm
Adobe Acrobat Pro (not Acrobat Reader) for Windows
If at all possible, create a document that is not a PDF. Making a web page accessible to people with disabilities is far easier than making a PDF accessible. Microsoft Word documents are easier to make accessible than PDFs.
PDFs are found everywhere. They are Portable Document Format files, which means just about any computer can open them. Many people link to PDFs on a website, and many times PDFs have accessibility issues. If you really need to create a PDF, there are ways to make it more accessible to people with disabilities. On this...
July 24, 2018 - 2:51 pm
Gathering Sensitive Information (Social Security numbers, student numbers, credit cards, etc)
University policy prohibits using non-secure forms to collect sensitive information, such as social security numbers, student numbers, or credit card numbers. Forms requesting this type of information need to be stored on a secure server, and data may not be sent via e-mail nor stored on an insecure server. The IT-Client Services Web Team and IT-AIS- Data Access Team can provide assistance in setting up proper forms for sensitive data. For more information, refer to the university policy on data...
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