Support Articles
July 24, 2018 - 1:57 pm
If you are able to login using a web browser but your mobile device or email client does not accept your password/passphrase, you can try the following.
First, log in using the web client: http://www.uni.edu/email.
Once you can see your inbox, visit http://www.google.com/accounts/DisplayUnlockCaptcha with the same web browser without logging out. If necessary, enter the letters in the distorted CAPTCHA picture.
Click Continue.
Restart your mail client and try accessing messages in your email client again.
For Google's full article on this topic follow this url:
http://support.google...
July 24, 2018 - 1:57 pm
If you know or even suspect your passphrase or account may have been compromised, you should immediately:
Notify the IT Service Desk of the security breach. Call 319-273-5555 immediately. The IT Service Desk will then notify the Information Security office and applicable system administrators on your behalf.
Change all of your UNI passphrases (see here). Have them reset if necessary.
Notify your supervisor as soon as possible.
Work with your computer support staff to make sure your accounts are functioning properly.
Never send your UNI passphrase via e-mail, instant message, or...
July 24, 2018 - 1:57 pm
Before you begin, browse to Google Groups for uni.edu to see a list of the groups you a member of. To do this, log into your UNI Gmail account, you can click on the apps grid icon at the top, then on "Groups".
If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI. Click on http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page.
Videos
Remove members from a group
Add members to a group
To remove members from a group that you manage:
On the "my groups" page, click on the group...
July 24, 2018 - 1:57 pm
For updated documentation, visit: https://servicehub.uni.edu/docs/display/SH/Configure+Remote+Desktop+Connection+in+Windows
July 24, 2018 - 1:57 pm
The following table provides a brief description of the available lists: (see below for procedures and how to obtain permission to send)
Description
List Name
Institutional Officials
President, provost, vice presidents and library and college deans
HRS-Inst-Off
Academic Administrators
Academic department heads, associate/assistant deans, associate/assistant provost, and directors or administrators who supervise bargaining unit faculty
HRS-Acad-Admin
Tenure/Tenure Track Faculty
Probationary or tenured faculty...
July 24, 2018 - 1:57 pm
Panopto is a lecture capture software that allows you to create, save, search and share rich media presentations instantly with your students. The software can be installed on Apple or Windows machines. All you need is a microphone and a computer to get started.
For more information about Panopto and how you could use it for your classes, please contact via Service Hub or call 273-5555 and ask for more details.
View sample videos recorded at UNI.
Apply for a Panopto Account
Faculty/staff:
If using Panopto with eLearning there is no need to apply for an account. Please see "Link your...
July 24, 2018 - 1:57 pm
When traveling in China, you may find that access to Google's GMail service is blocked at the country's "Great Firewall." This can often be circumvented by use of a third-party VPN service that you've purchased prior to your trip. However, please keep in mind that electronic eavesdropping is considered to be widely prevalent in China, and the computers of foreign travelers are often compromised in an attempt to gain access to research and corporate data. In short, if you can live without your e-mail for the duration of your stay, that's the safest thing to do. If you can't, consider taking...
July 24, 2018 - 1:57 pm
My Roles
The User Roles area contains all your current roles. The highlighted roles are the one generated automatically. By left clicking on any of the column headings you can also sort by ascending or descending order.
In this case the three E-Business roles are automatically generated. The two Web Custom roles were requested and added.
The search option under the User Roles can be used as a filter.
If you select the Web Custom selection in the system pulldown tab and hit search, the following will come up. This can be used to filter out what you don’t wish...
July 24, 2018 - 1:57 pm
UNI Security Request System
This document is intended to introduce you to the Security Request System (SRS) and explain why it was built, how it works, how to get help in using it and the initial steps for going live. If you have questions on the system, please contact the IT Service Desk (x3-5555 or servicedesk@uni.edu) and they will either answer your question or get you in touch with someone that can.
Why do we need a system to manage security requests?
The Security Request System (SRS) was identified as a need here at UNI after the implementation of the e-Business system. Paper forms...
July 24, 2018 - 1:57 pm
The University of Northern Iowa is committed to protecting the data entrusted to its care. An easy and relatively transparent way to aid in achieving this goal is the encryption of hard drives used on university-owned computers. Whole Disk Encryption (WDE) works by converting the data stored on the drive in such a way that it is undecipherable without the decryption key, thereby protecting the data from theft if the computer is stolen or operated by an unauthorized person. When an authorized user starts the computer and logs in, their passphrase permits the computer to decrypt the contents...
Pages
- ITTC 36
- (319) 273-5555
