Support Articles

July 24, 2018 - 1:57 pm
Security Request System Help Page System Overview View detailed information about the SRS system Frequently Asked Questions View a list of FAQs on the SRS system and become more efficient using the system. My Roles View all past and present roles, as well as role requests submitted for you. Submitted Role Requests View all role requests that you have submitted for yourself or others. Request Role Fill out a form to request a role. Search Roles Search roles to view or request. Manage Security Templates View the article on managing security templates. Setting up E-Business...
July 24, 2018 - 1:57 pm
While it is not often you have 10 or more e-Business workflows to review, it does happen.  This document identifies how to most efficiently review and approve or deny those workflow requests.  This document focuses on SRS workflows, but these steps can be used for any e-Business workflow. First log in to EBiz and view your worklist, in the example below we see 498 items are needing attention:   The best way to address this large volume of approvals/notifications is to click on the full list button towards the upper right part of the screen.   The system then shows you all your...
July 24, 2018 - 1:57 pm
IT provides a variety of services to the UNI campus. The information below outlines the services provided and any charges associated with those services. For current rates, please reference this page.   Departmental & User Storage Allocation Free Allocation Per Dept/Div/Unit Per User = 25 GB (may request up to 50 GB)   IT Educational Technology & Media Services Audio/Video support services $42/hour Internal customers, $50/hour External customers - other expenses may apply All events and projects can be quoted via request via service incident Media Services...
July 24, 2018 - 1:57 pm
The steps below will guide you through configuring the Gmail application to check your UNI email. iOS devices can install it from the App Store. Step 1: Open Gmail application. If you’re already logged in, navigate to the menu tab. If you are not logged in, proceed to step 4. Step 2: Select the drop down arrow to enter account selection. Step 3: Under account selection click on the “Add account” option. Step 4: When prompted to set up email, select Google   Step 5: Verify credentials if necessary Step 6: When adding account, use your UNI email address Step 7: Agree to the...
July 24, 2018 - 1:57 pm
Your CatID grants you access to many systems and services while you are attending classes at or employed by the University of Northern Iowa. Some examples include: Your UNI Google Account (Gmail, calendar, Drive, etc) MyUNIverse portal  Oracle eBusiness Suite (eBiz) LinkedIn Learning online video training When you graduate or otherwise leave UNI (employment ends, transfer to another institution, etc) your access to services will end. This help article outlines some of the more common services and when access ends. UNI Google Account Access to your UNI Google account will end once...
March 12, 2018 - 10:46 am
Text Fields Text fields (single row, not the multi-row Text Areas) should generally always be set to be inline, so the label is next to the Text Box, not above it. It shortens the length of the form and in most cases improves the layout.  Using Proper Fields When creating fields in a form, be sure you're using the proper Field Type for each one. In the case below, a Text Field type was used for an email field. Email fields should always use the Email Type. That allows the developer to also set a reply email field to the person submitting the form.  Date and/or Time are other field...
March 12, 2018 - 10:45 am
The information below are the best practices we try to adhere to when creating web pages. Some of them are to provide a better experience with mobile devices or for users with a screen reader. Others are for general user experience and readability.  Content Layout and Presentation Limit use of divs and inline styles in the body of a page to keep the look and feel consistent. Use the Remove Format tool in the WYSIWYG editor to remove inline styles from a page that has a lot.  Don't use tables for layout, tables should only be used for presenting data that needs to be in a table...
February 28, 2018 - 10:13 am
Cat ID Passphrase Complexity Requirements A passphrase must be at least 15 characters long (maximum is 30) and may contain both uppercase and lowercase letters, numbers, symbols, and spaces. While there are no specific requirements for different types of characters to be used, a combination of characters is recommended, such as "my 3rd car was a T-bird" or “I love my passphrase”.  Other important details include:  Passphrases cannot begin or end with a blank space Passphrases can contain US English characters Passphrases cannot contain more than three (3) repeated characters (...
February 28, 2018 - 9:21 am
Students, Staff and Faculty Individual Account Students, Staff and Faculty may request access to the University Web Hosting service by filling out the following electronic form. https://www.uni.edu/its/forms/web-space-account-request-form Class Requests Sometimes Faculty teach classes in which they require students have a Web Account. If you are a Faculty member that would like to make such a request, please fill out the following electronic form. https://www.uni.edu/its/forms/request-web-accounts-your-class
February 28, 2018 - 8:59 am
Before selling or discarding an old computer, or throwing away a disk or CD, you naturally make sure that you've copied all of the files you need. You've probably also attempted to delete your personal files so that other people aren't able to access them. However, unless you have taken the proper steps to make sure the hard drive, disk, or CD is erased, people may still be able to resurrect those files. Where do deleted files go? When you delete a file, depending on your operating system and your settings, it may be transferred to your trash or recycle bin. This "holding area" essentially...

Pages

  • ITTC 36
  • (319) 273-5555
  • Service Hub