Support Articles
July 24, 2018 - 1:57 pm
Security Request System Help Page
System Overview
View detailed information about the SRS system
Frequently Asked Questions
View a list of FAQs on the SRS system and become more efficient using the system.
My Roles
View all past and present roles, as well as role requests submitted for you.
Submitted Role Requests
View all role requests that you have submitted for yourself or others.
Request Role
Fill out a form to request a role.
Search Roles
Search roles to view or request.
Manage Security Templates
View the article on managing security templates.
Setting up E-Business...
July 24, 2018 - 1:57 pm
While it is not often you have 10 or more e-Business workflows to review, it does happen. This document identifies how to most efficiently review and approve or deny those workflow requests. This document focuses on SRS workflows, but these steps can be used for any e-Business workflow.
First log in to EBiz and view your worklist, in the example below we see 498 items are needing attention:
The best way to address this large volume of approvals/notifications is to click on the full list button towards the upper right part of the screen.
The system then shows you all your...
July 24, 2018 - 1:57 pm
IT provides a variety of services to the UNI campus. The information below outlines the services provided and any charges associated with those services.
For current rates, please reference this page.
Departmental & User Storage Allocation
Free Allocation
Per Dept/Div/Unit
Per User = 25 GB (may request up to 50 GB)
IT Educational Technology & Media Services
Audio/Video support services $42/hour Internal customers, $50/hour External customers - other expenses may apply
All events and projects can be quoted via request via service incident Media Services...
July 24, 2018 - 1:57 pm
The steps below will guide you through configuring the Gmail application to check your UNI email. iOS devices can install it from the App Store.
Step 1: Open Gmail application. If you’re already logged in, navigate to the menu tab. If you are not logged in, proceed to step 4.
Step 2: Select the drop down arrow to enter account selection.
Step 3: Under account selection click on the “Add account” option.
Step 4: When prompted to set up email, select Google
Step 5: Verify credentials if necessary
Step 6: When adding account, use your UNI email address
Step 7: Agree to the...
July 24, 2018 - 1:57 pm
Your CatID grants you access to many systems and services while you are attending classes at or employed by the University of Northern Iowa. Some examples include:
Your UNI Google Account (Gmail, calendar, Drive, etc)
MyUNIverse portal
Oracle eBusiness Suite (eBiz)
LinkedIn Learning online video training
When you graduate or otherwise leave UNI (employment ends, transfer to another institution, etc) your access to services will end. This help article outlines some of the more common services and when access ends.
UNI Google Account
Access to your UNI Google account will end once...
July 24, 2018 - 1:57 pm
Below are examples of just some of the phishing attempts directed at UNI users. Remember, no member of the UNI community should ever ask for your passwords, do not give them out. The security office provides tips to avoid falling for phishing attempts on our phishing page.
Example #1
Attn: ACCOUNT OWNER!
Dear 'UNI.EDU' webmail user,
This message is from the UNIVERSITY LISTSERV MESSAGING CENTER to all our students and staffs currently using the 'UNIVERSITY' email account. We are currently upgrading our database and e-mail account center. We are DE-ACTIVATING all unused accounts in order...
July 24, 2018 - 1:57 pm
Google keeps deleted messages in your trash label/folder for 30 days.
The best way to locate an email that you think you deleted is to login to the web client and use the search box. Once you search look for this text at the bottom of the message list:
You can also quickly go straight to your trash label by searching for
label:trash
Email emptied from the trash folder is not recoverable!
With the ample storage that UNI Gmail provides, it is recommended that you generally never empty your Trash. Trash folder messages are automatically deleted after 30 days so this will provide you a 30...
July 24, 2018 - 1:57 pm
Class groups are created as announcement-only mailing lists which means only the instructor can send email to the group. If you wish to allow open discussion among students, here's how.
Browse to Google Groups for uni.edu to see a list of the groups you a member of. If you are logged into your UNI Gmail account, you can click on the "Groups" link at the top.
If the URL in the address bar does not specify uni.edu, you are at Google's public group directory which is not maintained by UNI. Browse to http://groups.google.com/a/uni.edu to be sure you are at UNI's Google Groups page. Also...
July 24, 2018 - 1:57 pm
Departmental
SSH to your account on sunny.uni.edu and use the command line tool "passwd".
Faculty / Staff / Student
Now uses CatID. See CatID passphrase reset instructions.
July 24, 2018 - 1:57 pm
When you use the Internet to access web pages, files, images and other downloaded content, your web browser caches information on your computer. Sometimes clearing this information will resolve issues accessing a web application. Note: Clearing your browsing history may also remove any saved login information on any other websites.
Mozilla Firefox
Press the SHIFT+CONTROL+DELETE keys on your keyboard at the same time
OR
From the Tools menu at the top of the browser window, select Clear Recent History. Note: If you don’t have the top navigation menu, use the Firefox icon in the...
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