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ITS News Archive

IDDS on Wheels!

Posted on Thursday, November 19th, 2015

Instructional Design and Development Services (IDDS) on Wheels is a new service that ITS is offering to bring Instructional Design staff to each building on campus that has faculty offices. During these days faculty will be invited to meet one-on-one with staff to discuss different teaching and learning technologies that can be used in their courses at UNI. ITS staff will also offer a workshop that will give an overview of the different technologies and services offered in ITS Educational Technology.

Upcoming UNI Voicemail Maintenance

Posted on Thursday, November 5th, 2015

Information Technology Services plans to upgrade the systems behind the UNI Voicemail service between 5:30 and 10:30 PM on Friday, November 13th. Your voicemail box will remain available and able to accept messages. The web portal used to play your voicemail messages from your computer and email notifications for new voice messages will be unavailable during this time, however.

"Phishing - Don't get Caught!" Workshop on October 12, 10:15-11:00 AM

Posted on Thursday, September 3rd, 2015

Phishing is an attempt to steal your UNI authentication credentials, i.e., CatID username and password, usually for financial gain.  The exact method employed can vary widely from crude and unimaginative to highly researched and targeted attempts.  UNI IT Security officer, Ken Connelly, will provide examples of past phishing attempts as well as techniques you can use to avoid being caught. For more information and to register, visit

UNI Voicemail Training Sessions

Posted on Wednesday, August 19th, 2015

Information Technology Services will host several drop-in training sessions (no registration required) on the new UNI Voicemail system starting the week of August 24th. These sessions will go over the basics on how to initialize your voicemail box if you haven't already, how to utilize the Google Apps integration (calendar and Gmail), and how to set and utilize different types of greetings in the new system. There will also be extensive time for questions and answers, demonstrations using phone handsets, and walk throughs of the voicemail system web portal.

ITS Completes Fiber Optic Cable Construction

Posted on Tuesday, March 17th, 2015

ITS Network Services infrastructure team has completed the second and final phase of UNI's Fiber Optic Network project. This project built a highly available single mode fiber optic network, useful for very high speed network connectivity, to each building on campus, except houses. This fiber has an expected life of 20 years or more. Diverse fiber bundles were designed to provide network resiliency should one UNI data center go offline due to a disaster.

Retirement of Marilyn Drury

Posted on Monday, February 9th, 2015

ITS-Educational Technology will host a retirement reception to honor Director Marilyn Drury from 3 to 5 p.m., Thursday, March 5th in the Great Reading Room in Seerley Hall. Marilyn has been at UNI since Fall 1999. Please join us in wishing her well in retirement. A short program will begin at 4 p.m.

Registration Now Open for Faculty Focus ─ Intersession Technology Workshops

Posted on Monday, November 24th, 2014

ITS-Educational Technology invites you to register for Faculty Focus workshops, January 5-9. Workshops address Bb Learn 9 features and other instructional technologies. Seating is limited. Reservations are required. Visit to learn more and to access online registration.

UNI and AT&T Partner to Offer Guest Wireless Access

Posted on Friday, June 20th, 2014

UNI, in conjunction with AT&T, is offering complementary wireless internet access to UNI visitors and guests via the attwifi network. This will replace UNI-Guest in all campus locations except the UNI-Dome and the McLeod Center.

The attwifi network is not intended for current UNI faculty, staff, or students. These users are encouraged to use the secure, encrypted WiFi-UNI network. Configuration assistance for WiFi-UNI is available here.

ITS Network Services has converted to FAMIS for Data & Voice Service Requests

Posted on Friday, January 10th, 2014

ITS Network services now accepts data and voice service requests through FAMIS. We will no longer be using the HEAT system for voice and data service requests. Please contact Sharon Drachenberg with questions related to voice service and Jon Wolter with questions related to data and infrastructure requests. 

Passphrase Implementation

Posted on Monday, April 15th, 2013

Starting on April 15th, ITS implemented the process of switching UNI accounts from using passwords to passphrases. Instead of having at least three UNI accounts with separate passwords that expire every 90 days, you will now use a single passphrase that expires after a year.  
Please note that the change will be made once your current password is changed on or after 4/15/2013.  You will need to change it to a longer passphrase and use it to log in to your UNI computer (and labs), your UNI Gmail, WiFi-UNI, e-Learning, e-Business (formerly MEMFIS), etc.  The Computer Consulting Center (273-5555) and some local IT support staff are able to reset your passphrase.

For more info please see...
ITS Recommended Passphrase Standards

Be Alert for Computer Support Scams

Posted on Thursday, January 24th, 2013

The Security Office in ITS-Network services has become aware of multiple attempts to conduct social engineering attacks against UNI employees. The attack originates as an off-campus phone call purportedly from a technical support person and they attempt to instruct the user to install malicious software on the computer claiming that the software is needed to fix the computer. This software can then be used to steal information stored on the computer, to conduct further attacks, or to participate in other illegal activities.