Billing and charge back guidelines for IT Network & Infrastructure Services Field Services
Charges
- Labor @ $60/hr (min 1/2 hr)
- Any materials needed to complete a job (cables, conduit, equipment, etc.)
- Port charge (see below)
Billable work
Wired port
- $200 port charge + labor/materials (*** No port charge for ResNet)
- Adding a new network port
- Making an existing port live
New building project, special event setup, or electronic door access wiring
- Labor $60/hr (min 1/2 hr) + Materials
Printer repair
- Material cost only
In-building live port swap
- Labor only
New wireless access point in a non-academic area (meeting rooms, administrative areas, non-student athletic areas)
- Labor + materials + port charge (generally $1000 per location)
Special event setup
- Labor + materials
Electronic door wiring
- Labor + materials
Non-billable work
- Break/fix work (unless obvious intentional damage)
- Port charge for live port swap (disable one port, enable another in the same building)
- Adding an access point to an academic/student location that doesn't have acceptable wireless coverage
- Datacenter ports