Hold & Transfer functions on your phone

Hold

  • ASK party to hold
  • PRESS HOLD; green light will flash next to line appearance
  • To retrieve held call:
  • PRESS appearance button of held call

Transfer

  • ASK party to hold
  • PRESS TRANSFER
  • CALL number – announce call
  • PRESS TRANSFER
  • Last Number Dial
  • To call number of party last dialed

NOTE: The redialed number can be an outside number
(up to 24 digits) or campus extension.

Staff

Aaron Howard - Network Architect & Manager, Network & Infrastructure Services
Randal Hayes - Voice Services Manager, Network & Infrastructure Services
Ryan Dupuy - Network Engineer, Network & Infrastructure Services
Shane Folkerts - Network Engineer, Network & Infrastructure Services
Wesley Jones - Systems/Network Administrator, Network & Infrastructure Services
  • ITTC 36
  • (319) 273-5555
  • Service Hub