Getting Started with Citrix

Getting Started with Citrix 

Requesting Access 

By default, users don't have access to any Citrix Desktops or Applications. If you don't have access to Citrix, start by requesting access through these forms: 

Faculty: If you would like to use Citrix with your class, fill this out: Request Classroom Use of Citrix Desktop and Applications.

Students: If you would like to have access to the Student Desktop in Citrix, fill this out:  Student Citrix Request.


Setting up Citrix 

Personal Device Set up
The Citrix Workspace application will be needed to launch your virtual desktops and applications. Students and faculty can follow these instructions to install and configure on their personal devices: Installing Citrix Workspace and Connecting to Citrix environment

UNI Machine Setup 
If you are wanting to install the Citrix Workspace on a UNI managed device, follow these instructions: 

How to Install Citrix Workspace on a UNI Windows managed device

How to Install Citrix Workspace on a UNI MacOS managed device


Saving in Citrix 

One of the most important items to know is how to save in Citrix. When you log off of a Citrix app or desktop environment, it is reset for the next person so all data will be wiped. Depending on the device you are working from, we have instructions on how you can save while using Citrix:

Windows:  Saving in the Citrix Environment using a Windows device 

MacOS: Preparing MacOS to Save in Citrix 

ChromeBook: Saving on a Chromebook in Citrix 


Troubleshooting Citrix 

If you have more than one monitor and would like to use both for the Citrix experience, check out these instructions:  How to use multiple monitors in Citrix

We have a general FAQ with Troubleshooting steps you can look at if you have additional questions. 

If your question is still not answered, complete the Citrix Virtual Desktop Support Request 


Peter Callaghan - Systems Administrator, Network & Infrastructure Services
Robyn Bredvick - Systems Administrator, Network & Infrastructure Services
Rodd Grady - Systems Administrator, Network & Infrastructure Services
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