Jan 29, 2026

Windows File Services and Mapped Drives - Degradation of Service

12:00 PM 1/30/2026

The file server continues to experience outages and performance problems. IT teams are actively addressing the issue and have made progress. The university is working closely with the vendor, who remains engaged in troubleshooting and reviewing system activity. Efforts to restore reliable service are ongoing.

Additional updates will be shared as the situation changes or when service is restored.

8:00AM 1/30/2026

Communication and additional detailed guidance was sent out last evening to those who are directly affected by this file server outage. The situation persists this morning and IT remains engaged with its vendor partners to work on a resolution.

7:00 PM 1/29/2026

IT has engaged vendors to assist with the troubleshooting for this on-going service degradation. Those who are specifically affected by this situation will receive a detailed follow up with additional guidance this evening.

4:30 PM 1/29/2026 

Issues have persisted and IT has brought in other resources to continue troubleshooting the technical issue we are experiencing.

2:00 PM 1/29/2026

IT has detected more degraded performance issues similar to earlier in the afternoon. We are continuing to investigate and will update when we know more.

1:30 PM 1/29/2026 

Information Technology has resolved the issue. Full performance should be restored.

1:25 PM 1/29/2026

Information Technology has detected some performance issues with the File Server that provides network shares and mapped drives for a large portion of campus. You might notice slowness or unresponsiveness when trying to navigate shared folders or open files from network drives. IT is aware of the issue and working to restore performance.