911 Remote Location Manager Installation and configuration
UNI has recently installed a new 911 Location system, called E911 Remote Location Manager. This system is designed to provide more accurate location information when a 911 call is placed and to route the 911 call to the appropriate public safety answering point. For VPN softphone users this system requires the use of the 911 Remote Location Manager software. This software can be installed on managed computers via Software Center on Windows.
System Configuration on a UNI-managed computer
Either create a servicehub request or open Software Center.
Under Applications find 911 Remote Location Manager, then click Install.
After E911 Location Manager is installed, next you’ll need to configure your Emergency Response Location address. This is the address that will be shared with dispatchers in the event that a 911 call is made from this phone.
Before that can be done, you'll need to connect to the UNI VPN and log in to your softphone.
If this is the first time using the application, click on Start then find "E911 Remote Location Manager". Click on the E911 folder, then the E911 application to start.
On the system tray click the up arrow in the System Tray:
Then right click on the 911 icon and click “Manage my location":
Click on the “Set my Address” button:
The application may prompt you to make changes that will standardize your address. Fill out the form with changes and click on Save:
Finally close the window.
The software may periodically display your current location.
If you change to a new address, and you are not prompted remember to update your location.
On the system tray click the up arrow in the System Tray:
Then right click on the 911 icon and click “Manage my location":
Then click Edit my Location.
